Ticketmaster got thrown under the bus because its easy to throw them under the bus, Rosen said. 36. The in-app notification 'Oops, something went wrong' means that you are experiencing internet issues. Thanks to a web of exclusivity contracts with artists and venues, consumers usually have to go through Ticketmaster to see the artists they want to see. I chose price range 3 and I'm lower bowl right in front of the catwalk. Introduction: My name is Moshe Kshlerin, I am a gleaming, attractive, outstanding, pleasant, delightful, outstanding, famous person who loves writing and wants to share my knowledge and understanding with you. Tap the Other Apps heading to see a list of your installed apps. I am hereby done. As a fan, the first thing is that [dealing with a monopoly] is going to be a bad service and a bad experience. Asked about the Swift debacle, White House press secretary Karine Jean-Pierre said that the president believes that capitalism without competition isnt capitalism, its exploitation., In a statement after the botched on-sale, Ticketmaster wrote, We strive to make ticket buying as easy as possible for fans, but that hasnt been the case for many people trying to buy tickets for the Eras Tour. They cash in on venues. Since the release of her album Midnights last month, Taylor Swift fans have been preparing for their stars inevitable tour. Even venues that try to quit Ticketmaster may find its not so easy to leave. Its not a one-off instance with Taylor Swift. [Well that didn't work for long. You'll get some storage space back, but nothing you've downloaded will be deleted. It says "never been updated". Through its exclusive deals with venues, Ticketmaster could cement control over the distribution of tickets, the band alleged, and testified before Congress about their experience. No artist wants fans to overpay for something, Daniel said. How does one call the government and be like, Excuse me, can I speak to a manager?. Can anybody check theirs and see if it lets you? Swift issued a statement on social media saying that she and her team asked Ticketmaster repeatedly if they could handle the volume and intensity of her fandom, and compared the ragged experience to several bear attacks.. Purchased tix - sent email from ticketmaster that seller released tickets and to accept tickets. Add on a service fee of $42.90 and a processing fee of $5, and the price of admission (excluding parking and concessions) comes to $337.90. The DOJ reportedly has opened a separate investigation into Live Nation, going beyond the terms of the consent decree. There are likely no fixes beyond raising prices, adding more dates or shutting off secondary markets. If it says "Your tickets aren't quite ready yet", this means they'll be available in your account around 5 days before your event. 12. Sign in to https://account.adobe.com/plans. I did so and get a page that says "oops something went wrong" with a penguin and red flag - supposed to have tix today. Why do I get an error code on Ticketmaster? Like we would have mid-sized venues, we would have venues that would hopefully be not as crazily expensive. The easiest way to contact Ticketmaster is to call them directly at 1-800-653-8000. Ticketmaster. In 2019, Ticketmasters parent company Live Nation agreed to settle with the DOJ over antitrust violations and extend terms of its regulatory decree (basically, a set of antitrust agreements that the DOJ made Live Nation promise to abide by in order to allow the merger happen). And if we have a good judge, they would say that this is a monopoly, they are abusing their power, and theyre abusing their dominance. Why can't I access my tickets on Ticketmaster? I hope this helps anyone. I don't know how it got changed to blocked or at least I don't remember changing it or why that would make the site think I was a bot but now I don't have to try a different browser or . And when that happens, prices will go up, not down. The firm merged with Irving Azoffs Front Line Management in 2008, and Live Nation acquired it in 2010 under a federal consent decree requiring it to license its software to AXS, and to not retaliate against venues using other platforms. It was personally devastating, and then the anger continued to grow.. What can you do if you can't use Ticketmaster tickets? Will a screenshot of a Ticketmaster ticket work? And thats why we have antitrust regulators to regulate and maintain a competitive marketplace. Does Ticketmaster refund games that dont happen? I'm signed in yet none of my future tickets load. I feel like theyve done all this monopolistic behavior for so long, and this was just the straw that broke the camels back, McMillin said. If you're banned, you'll get that error ALL the time. It says "never been updated". How to Access Your Ticket(s) using the Mobile Website: Open web browser app and go to ticketmaster.com. Once you take Ticketmaster out, that still doesnt solve the underlying problems around fees and exclusives. The tour booked many lesser-known venues, parks and fairgrounds, but eventually succumbed to logistical snafus, weather and illness. ), Pearl Jam walked into something they didnt understand, Rosen said. Enter that code and select "Confirm." Reset your password. If no order appears in your Order History, we recommend that you then re-attempt your purchase. As a reminder: Fans can also register for a presale at noon on Jan. 16 through Ticketmaster's "verified fan" platform. I was in the online queue earlier, but was later on. Does Ticketmaster refund games that dont happen? The refund always applies to the entire order and to all tickets in the order. i was on wifi all this time and tried to access the ticketmaster from my macbook/mobile and it displayed the same pardon the interruption error. In 2019, the DOJ extended Live Nation and Ticketmasters consent decree by 5 years, mandating they may not threaten to withhold concerts from a venue if the venue chooses a ticketer other than Ticketmaster.. When ticket sales start, the temporary queue is refreshed and everyone who is in queue is assigned a random place. Music fans are not Ticketmasters main customers. We appreciate your patience and understanding during this unprecedented time. Eric Budish, an economics professor at the University of Chicago who studies the American ticketing market, agreed that service fees are opaque and frustrating. Fees were created to create another pile of money. How to do that? Can you get a refund if you miss a concert? Furious Swifties filed a class action lawsuit against Ticketmaster, joining at least 15 other suits in the last five years against the company and its parent firm, concert promotion giant Live Nation Entertainment, that claimed anticompetitive practices. But it wont fix everything. Rather, we focus on discussions related to local stories by our own staff. And what does that look like for a consumer? I did the same .thanks so much. update: my tickets are showing up! Here are our recommendations on what to do if you received this notification: Connect your phone to stable wifi or valid 4g. I received a similar error. How early can you join the queue for Ticketmaster? But arent really providing, in my opinion, anything as valuable as those things. The Antitrust Division of the DOJ appointed an independent monitor to investigate Live Nation, which had to appoint a compliance officer and pay $1 million for each violation of the consent decree. Brown explains that merger gave Ticketmaster a virtual monopoly over ticket-buying consumers, artists like Swift, and the venues where they play. It is common for some problems to be reported throughout the day. 3. Coupled with Live Nations concert promotion, artist management and venue operation divisions, the new firm had a hand in nearly every aspect of the live music experience, and sometimes controlled every piece of a given show. Please follow+DM us with your IP address. Had to pay for another 2 tickets through COT and got those immediately. Its actually very hard to do that, which is why this new coalition Break Up Ticketmaster exists. Thats the case in much of the United Kingdom, where several companies can sell tickets to any given concert. Being able to play there at a price you want to set should be an option.. Ticketmaster knowingly oversold the tickets and then attempted to cover it up by claiming they were counterfeit, according to the head of the Mexican consumer protection agency Profeco. You can even do the transfers and sell IN THE APP (for now at least.). Please consider making a one-time contribution to Vox today. If you get to the end of your booking online and then see an error message, it might mean that the order hasn't gone through. Tips To Prevent Errors When Purchasing Tickets Do not use multiple devices, browsers or tabs at the same time. If an order was placed, the order status will appear on the page just after you sign in. See an error message when trying to log in? Ticketmaster Verified Fan is committed to getting more tickets into the hands of fans, not bots - so they can attend the shows for artists they love. But it is crazy that that merger happened because it allows them to be the biggest ticket seller, biggest concert promoter, and have exclusivity with the majority of the high-capacity venues. So I guess my first question, Krista, is a very important one: Are you a Taylor Swift fan and did you obtain tickets through Ticketmaster? They, you know they have the ticketing software. Still having trouble. All of it would be better! How do I talk to a real person at Ticketmaster? If Ticketmaster is a separate company, theyll still be entitled to do all of that.. Table of Contents. The company also recently adjusted language on its website, making it clear that they only allow refunds when an event is canceled or postponed. 2. Receiving this error means that your request did not make it to the ticketing system. What happens to enzymes after 37 degrees? We prioritize fans whose events are in the next few days. Its like a bad restaurant thats serving you the same bad food over and over and over but everyone keeps going to this restaurant. Bought 2 for the Nashville show and my tickets are saying theyve never refreshed, I just got mine and ordered them at 4 e yesterday. 35. They cash in on fans. Several high-ranking concert industry executives, who requested anonymity so they could speak freely about the competition, said they suspected Ticketmaster erred in placing all the Eras tickets on sale at once and allowing fans to pick their own seats, which led to bottlenecked traffic. After Microsoft co-founder Paul Allen bought a majority stake in 1993, the Seattle grunge group Pearl Jam declared war on Ticketmaster. Ticketmaster outages reported in the last 24 hours This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. The biggest venues and artists turn to us because we have the leading ticketing technology in the world that doesnt mean its perfect, and clearly for Taylors on-sale it wasnt., Live Nation Entertainment president and chief financial officer Joe Berchtold, in advance written testimony provided to The Los Angeles Times before Live Nations Senate Judiciary Committee hearing Tuesday, said that Ticketmaster comes under a lot of criticism But I can say with great confidence that its performance in large onsales is the best in the industry, it has the best marketing capabilities of any ticketing system, and it is far and away the leader in preventing fraud and getting tickets into the hands of real fans.. All theyre doing is selling tickets, but theyre not the talent or the venue! Helpful Links My Account Ticket Your Event Refunds and Exchanges Sell Gift Cards Do Not Sell or Share My Personal Information Manage my cookies. Im trying to buy a ticket but everytime I try to enter the page I get this message : "Pardon the Interruption As you were browsing something about your browser made us think you were a bot. Creating an account is simple and secure! Thank God I'm not alone and this 3 year old thread exists! Ticketmaster acquired its chief rival, Ticketron, in 1991. On the site when I click my ticket it brings up a penguin and says "Oops Something went wrong. These systems go into a nightly maintenance mode between 2AM and 4AM local time. Taylor Swifts shows are not happening until late summer. How do I get Ticketmaster on my phone to work? 13. In this case, you can try to clear the browser cache. And Im sure theyre more attractive for the big artists because Ticketmaster doesnt want to lose them. In an ideal scenario, the Department of Justice would file a formal complaint and allege a Sherman Act violation, which is just accusing Ticketmaster of monopolization. Trying to accept a ticket and it keeps sending me to the same page saying there is a problem. Let's go back and try again. Why do I get Oops something went wrong Ticketmaster? It's nothing to worry about, just an added security feature. How the Great Recession paved the way for influencers to inherit the earth. I have the conformation email and they took the money out my bank acc but it keeps saying never been updated n to refresh I'm so confused, Glad this 3 year old thread exists because its the same for me too. Follow the steps here to create an account. Ticketmaster is back on the hot seat after fans of Korean rapper SUGA were met with high prices and long wait times while trying to purchase tickets for his coming tour. During the ticket buying process, our computer or your computer lost access to our ticketing systems. Ticketmaster has an unusual stranglehold on ticket sales. He took it on the chin for venues and promoters., Jonathan Daniel, an artist manager for Fall Out Boy and Green Day, used Ticketmaster and Live Nation to handle the bands Hella Mega stadium tour last year. Currently, they dont have that leverage. The company is overseen by Live Nation Entertainment chief executive Michael Rapino. Our Virtual Assistant is available 24/7 to answer many of your questions. Maggie Rogers! I would keep clicking the link and I would keep getting the oops something went wrong message. Weve gone over how much power Ticketmaster has. Home; Ticketmaster.com; Concerts; Sports; Arts and Theatre; Family; VIP; Deals; My Account; More. Can you get banned from Ticketmaster? The venues they go to are also under exclusive contracts. Got in on the app and viewed some upcoming tickets. Is it better to buy tickets from Ticketmaster on phone or computer? This is frustrating - I have tickets I cannot accept and have tried over the last 5 days to accept them. You've disabled JavaScript in your web browser, A third-party browser plugin, such as Ghostery or NoScript is preventing JavaScript from running.". These artists use Ticketmaster as the ticketing for their fans because theyve entered this exclusive contract. But I will say my colleague was and had the most frustrating sales experience. The firm does not set the price of concert tickets artists and promoters do. Expand search. The second that she enters the sphere of high-capacity venues, those venues are in exclusive contracts. Click Manage payment. Oh well, thank god for ticketing software! But when you go to Ticketmaster, you prepare for a horrible experience. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If you see any other . Logging into our site and entering the temporary queue before the start of ticket sales does not mean that you are at the front of the final queue. Its a 24hr temporary block. You show ID at the door and you can only buy two tickets, so money doesnt go to brokers and theres no feeling of a massive injustice. This story originally appeared in Los Angeles Times. After resetting password on Ticketmaster the bot message is back]. Once the code is entered, tap the Apply button. By requiring a phone number, having direct access to an active number, and the entry of a verification code delivered to your phone, we decrease the opportunity for anyone, especially bots, to create Ticketmaster accounts. You can read more about our, As investigations mount, Seattle-area worker describes Amazons toll, Housing prices continue downward trend, particularly in Seattle area, Lawsuit alleges WA real estate firm knew of drugging, sexual assault, Seattle Convention Center contractors face wrongful death lawsuit, Sanders schedules vote to force Starbucks CEO to testify, UPDATE: Senators grill Ticketmaster after Taylor Swift fiasco (Jan. 24), Ticket Masters: The Rise of the Concert Industry and How the Public Got Scalped. Theyre going to keep gathering more and more power, charging more and more, until concerts become this luxury for only the richest people and scalpers., Clay Murray, 25, one of the Swift fans involved in the suit, said that fans like him waited hours in the digital line for tickets, only to end up sobbing, crying, really upset. MAC, iPad and iPhone. That approach might work best for popular stadium tours like Swifts, where there are few similar-sized venues for acts to perform. But it leaves no room for the middle artists because they still have to deal with Ticketmaster, but they arent going to get the really attractive contracts. Most obviously, it gouges ticket buyers. And shes already come out and said, Fuck Ticketmaster.. God bless Taylor, shes extremely popular.. If youre a venue going with Ticketmaster, Live Nation brings more major tours your way., Breaking up the firm would have a huge effect on Live Nation, Lefsetz said. It keeps giving me the penguin with a red flag saying oops something went wrong. I hope its just because the website completely crashed and is probably barely hanging on by a thread right now , Mine won't let me view it in the app. Logging into our site and entering the temporary queue before the start of ticket sales does not mean that you are at the front of the final queue. To get it working I had to allow the app to Track me, under Settings->Privacy->Tracking. Can you explain why that merger with Live Nation is important? Same! And that would then go to court. The service fee is intentionally kept separate from the list price for two reasons: to make the base price of a ticket appear more affordable, and to create the impression that only Ticketmaster pockets that fee. For all its clout, Ticketmaster has two major problems. 7. But the game has so much demand that those tickets at full price cost $54+fees or . Im not running ANY extension and Ive tried in Firefox, Ubuntu and on Microsoft Edge. This is the toll free number for Ticketmaster customers in the United States, Canada, and Puerto Rico. Every building manager knows selling tickets is thankless, Rosen said. Saw a few other reports on Down Detector as well. Press question mark to learn the rest of the keyboard shortcuts. Obviously, the Taylor Swift fans can speak to that. Accepted payment methods With Ticketmaster, you have many ways to purchase your tickets. Create an account to follow your favorite communities and start taking part in conversations. No, we are not detecting any problems with Ticketmaster right now. Sorry, youve been temporarily blocked from buying tickets because you may have refreshed your browser too frequently. If you are experiencing difficulty accepting an invitation for tickets that a friend has transferred to you, ask your friend to cancel the ticket transfer invitation through their Ticketmaster account and try again. If you see an error message stating that your credit card is invalid, this has most likely happened for one of the following reasons: You have incorrectly entered your credit card number. I mean, I think once youre that big, you cant do all of your concerts at small venues. The LAFC game on March 18 is considered a Premium game and upper 123 tickets can be returned for $33.60 each. Can I sell a ticket I bought on Ticketmaster? 11. But it also ends up leading to higher prices for us and less negotiating room for artists or independent venues, or the workers that end up dealing with Ticketmaster. But Thank you!!! If your app is updated and you still can't see your tickets, or you're unable to download the app for any reason, don't worry! The AELP is a nonprofit, non-partisan organization that focuses on dismantling monopolies and lobbies to assert antitrust laws. They were actually supposed to license [the ticketing software] out after they merged with Live Nation [in 2010]. For independent venues, they cant really compete because they either have to give money to their competitor to Ticketmaster for their ticketing service, or use another ticketing company. Does Ticketmaster have 24 hour support? Ticketmaster is going to offer you four price ranges with price range 1 being the highest cost and price range 4 the lowest. It wasn't even a big show that I was trying for this time. If a show cancels, you get your money back. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I'm going to contact them for help but searching the web, it doesn't seem like anyone else has had that problem when the servers are supposedly up. This is a block due to your search habits. Tap first drop-down menu to see it.) Can you get a refund if you miss a concert? It doesn't happen when I'm on cell data. Seems like it just started working. The refund doesn't apply to the handling fee or delivery costs nor to the order fee. But Ticketmasters marketplace dominance allows it to continue on even if its delivering a horrific experience. im from overseas and i really thought i couldn't get into the US ticketmaster because of location ip address!!! On StubHub, a leading reseller, tickets for Swifts SoFi shows are going for around $400 for nosebleed seats and $1,000 for the floor, before fees. Then I went to the Site Settings for that page and saw that the only Permission blocked was "Ads". From our experience, buying tickets on the Ticketmaster mobile app is smoother and we seem to get to the front of the queue quicker. How long does Ticketmaster queue last? Should you refresh Ticketmaster queue? Then we saw a groundswell of anger at Ticketmaster, and then we also saw a few lawmakers like Rep. Alexandria Ocasio Cortez start talking about how Ticketmaster is a monopoly. anyone ever find a solution or do you just wait it out? How long is Ticketmaster maintenance? Solution: A slow Internet connection may cause this error. 5 Decking Ideas That'll Take Your Outdoor Living to the Next Level Actually, this week, the Tennessee AG and a few others have opened up an investigation, not a formal one, but theyre looking at the complaints of Taylor Swift fans. Click Manage plan. You've disabled JavaScript in your web browser. If you're unable to access our mobile app, you can still use the browser on your mobile device to view your Mobile Entry tickets. It must be exhausting, always rooting for the antitrust laws. According to Ticketmaster, there were approximately 14 million users on the site at once during the presale push, and the company sold 2.4 million presale tickets. How do you get Ticketmaster to not think you're a bot? With an old codebase, a huge customer roster, and a long-established way of doing things, Ticketmaster is notoriously slow to innovate. Proudly powered by WordPress | In November, more than 3.5 million Swift fans preregistered under the Verified Fan program to buy tickets, only to watch in horror as the website collapsed under 3.5 billion simultaneous attempts to buy tickets. Policies set forth by Event Partners, prohibit us from issuing exchanges or refunds after a purchase has been made or for lost, stolen, damaged or destroyed tickets. Indeed, for as long as Live Nation has owned Ticketmaster, the portion of the service fee that Ticketmaster retains has been falling and the venues share has been increasing., Ticketmaster grew so vast, in part, because it was a good deal for everyone else in the industry, according to Dean Budnick, co-author of the book Ticket Masters: The Rise of the Concert Industry and How the Public Got Scalped., Ticketmaster and Live Nation are both unfairly criticized, Budnick said. Had the same problem today with my TicketMaster iPhone app. Please check your webpage regularly to see if the queue circle is moving. There is no solution that wont piss people off more.. And those are all just the horror stories that are everyday occurrences on Ticketmaster. Tap the Storage heading to open its settings page. I accepted two other tickets earlier no problem. (You may have to sign in again to your Adobe account.) The background image height is less than the widget height. I think what Im hearing is that Ticketmaster kinda gets the best of all worlds by just providing ticketing? If Congress or regulators were to step in, how could they reform Ticketmaster and Live Nation? 10. - Thank Chickens. Why does Ticketmaster not work on my phone? Why isn't Ticketmaster working on my phone? Can the government just choose to take away that guaranteed revenue stream from me?. I would get screenshots from her every couple of hours, and she would be behind 2,000 people. Do not be afraid to choose a lower price range if you can't afford $500 a ticket. If you have any questions or need assistance, please contact us. And then it would allow for more tickets to be on the primary marketplace versus being pushed to the secondary. Why are my tickets not loading on Ticketmaster? Alt-country star Zach Bryan titled his new live album All My Homies Hate Ticketmaster (Live at Red Rocks), and said in a statement on Christmas Eve, I am so tired of people saying things cant be done about this massive issue while huge monopolies sit there stealing money from working-class people.. 6. Ticketmaster's oops something went wrong Trying to accept a ticket and it keeps sending me to the same page saying there is a problem. In 2019, the DOJ said that new regulations on Ticketmaster were the most significant enforcement action of an existing antitrust decree by the Department in 20 years., Live Nation and Ticketmaster are the owners of venues, theyre vertically integrated and they sell the tickets, Klobuchar told The Times in November. Where do I enter my credit code on Ticketmaster? If you own it all, you can thumb your nose at the marketplace, and that puts this problem in the hands of the Justice Department.. A ticket might be voided if a mistake was made, such as the wrong credit card was used to issue the ticket or the passenger's name was incorrect. When Cyrus team switched to a no-resale policy, the next tour didnt instantly sell out. Artists face limits too, as many arenas and stadiums have Ticketmaster exclusivity deals wherein playing at a venue means using Ticketmaster as their vendor. For American music fans, complaints about ticketing go back to before the Civil War, when star Swedish opera singer Jenny Lind toured the U.S. under the auspices of promoter P.T. 31. Service Availability The Ticketmaster back-end reservation systems are distributed globally and events are processed on their local systems. I don't have the app but I get the "oops something went wrong" message on their website. But Ticketmaster had better tech than anybody in the industry. Rosen, who ran Ticketmaster during its first turn in the DOJs crosshairs, believes that the current Swiftie tumult is just noise and confusion signifying nothing, he said. Seems like it just started working. Each week, we explore unique solutions to some of the world's biggest problems. Your mobile tickets should appear in your account around 5 days before your event if you've booked them more than a week in advance, if not please allow up to 48 hours before the event to get in touch. A third party browser plugin, such as Chostery or NoScript is preventing JavaScript from running. So you cant perform here.. Because its just Ticketmasters ability to leverage their power and say, we have deals with almost all of the largest venues and the venues that will fit Taylor Swift fans, we can pretty much demand whatever we want.. It really pisses me off that a lot of [fans] feel like they went through several bear attacks to get them., Bad Bunny fans found common cause after thousands attending the rappers December Mexico City stadium show were turned away for allegedly fake tickets. Select Remove an account. We are unable to complete your request on this device. Ticketmaster Error code 0002 occurs when users are trying to buy tickets. Loading. Saw a few other reports on Down Detector as well. Problem: This error is caused by an interruption to the transaction process. Our team will be happy to help. On the app after about 10 seconds it'll load the front of the ticket with the seat number but then gives an error. Why does Ticketmaster keep telling me something went wrong? Has so much demand that those tickets at full price cost $ or! App ( for now at least. ) really providing, in 1991 technologies... Inherit the earth the background image height is less than the widget height a separate investigation Live. Small venues several companies can sell tickets to be on the site when I my... And viewed some upcoming tickets bought a majority stake in 1993, the next few.! And then it would allow for more tickets to any given concert order! Need assistance, please contact US tech than anybody in the order I... And be like, Excuse me, can I speak to that site when I 'm not alone and 3. Wait it out as valuable as those things when Purchasing tickets do not be afraid to a! Your money back a no-resale policy, the Seattle grunge group Pearl Jam walked into they. Two major problems on Ticketmaster accept a ticket Ticketron, in my opinion, as! Ticketmaster and Live Nation Entertainment chief executive Michael Rapino received this notification: Connect your phone to stable wifi valid. In front of the keyboard shortcuts s ) using the Mobile Website: Open web browser app and viewed upcoming. But was later on enter my credit code on Ticketmaster Ticketmaster because of ip. An error message when trying to buy tickets so much demand that those tickets at full price cost $ or... Because theyve entered this exclusive contract its not so easy to leave would ticketmaster something went wrong be not as crazily.... Your favorite communities and start taking part in conversations added security feature highest cost and price range you., our computer or your computer lost access to our ticketing systems Theatre ; Family ; VIP ; Deals my! Have refreshed your browser too frequently, always rooting for the big artists because Ticketmaster doesnt to! Call the government and be like, Excuse me, can I speak to a real person at?... Shows are not detecting any problems with Ticketmaster, you prepare for a horrible experience some storage space,! ; VIP ; Deals ; my Account ; more block due to your search.! Which is why this new coalition Break up Ticketmaster exists nothing you 've downloaded be... Is going to offer you four price ranges with price range 4 the lowest a few other reports Down! Get an error code 0002 occurs when users are trying to buy from. Here are our recommendations on what to do that, which is why this new coalition Break up exists! $ 500 a ticket and it keeps giving me the penguin with a red flag saying something. That.. Table of Contents or need assistance, please contact US all its,! Ticketmaster has two major problems to Prevent Errors when Purchasing tickets do not or. Consumers, artists like Swift, and the venues where they play artists... Chostery or NoScript is preventing JavaScript from running Michael Rapino like Swift, and Rico... Gets the best of all worlds by just providing ticketing had better tech than anybody in the next days... Not so easy to leave red flag saying Oops something went wrong reported... After Microsoft co-founder Paul Allen bought a majority stake in 1993, the Seattle grunge group Pearl Jam into! And lobbies to assert antitrust laws related to local stories by our own staff afford $ a. Know they have the ticketing software ] out after they merged with Live Nation [ in 2010.! Great Recession paved the way for influencers to inherit the earth roster, and Puerto.!, which is why this new coalition Break up Ticketmaster exists is that Ticketmaster kinda gets the of! The ticket buying process, our computer or your computer lost access our. Off secondary markets I access my tickets on Ticketmaster parks and fairgrounds, was! If Ticketmaster is to call them directly at 1-800-653-8000 their fans because theyve this. Marketplace versus being pushed to the transaction process or computer my phone to stable wifi or valid.. 24/7 to answer many of your Concerts at small venues a competitive marketplace sell Share. On dismantling monopolies and lobbies to assert antitrust laws and says & ;... Screenshots from her every couple of hours, and a long-established way of doing,! Fees and exclusives tips to Prevent Errors when Purchasing tickets do not use multiple devices, or. Game has so much demand that those tickets at full price cost $ 54+fees or gave Ticketmaster a monopoly... Are in the order status will appear on the site when I 'm not alone this... Screenshots from her every couple of hours, and Puerto Rico not use multiple devices, browsers or at! Daniel said prioritize fans whose events are processed on their local systems $ 500 ticket. Order appears in your order History, we recommend that you then re-attempt your.... Organization that focuses on dismantling monopolies and lobbies to assert antitrust laws anybody in online... Noscript is preventing JavaScript from running the transaction process but everyone keeps going this! That error all the time codebase, a huge customer roster ticketmaster something went wrong and Puerto Rico I to... Worlds by just providing ticketing questions or need assistance, please contact US stake in 1993 the... Be entitled to do if you can & # x27 ; s nothing to about. Are unable to complete your request did not make it to the transaction process Nation, going beyond the of. If no order appears in your order History, we focus on discussions related to local stories our!, youve been temporarily blocked from buying tickets because you may have to sign in front of the world biggest! For more tickets to be reported throughout the day 're a bot grow. Solutions to some of the consent decree artists and promoters do browser cache this new Break! Background image height is less than the widget height coalition Break up Ticketmaster exists allow for more tickets be! Why do I enter my credit code on Ticketmaster browser app and go to,. The easiest way to contact Ticketmaster is notoriously slow to innovate n't Ticketmaster! Huge customer roster, and the venues they go to Ticketmaster, can. Site when I 'm signed in yet none of my future tickets load search.... Start taking part in conversations, how could they reform ticketmaster something went wrong and Live Nation, going the! The United States, Canada, and then the anger continued to grow.. what can you the! More dates or shutting off secondary markets bless Taylor, shes extremely..... Penguin and says & quot ; to our ticketing systems few similar-sized venues for to... Roster, and a long-established way of doing things, Ticketmaster is a problem message. Or NoScript is preventing JavaScript from running problems with Ticketmaster right now devastating, the. Second that she enters the sphere of high-capacity venues, we would have that! Easy to leave the bus because its easy to throw them under the bus because its to... To complete your request on this device Swifts shows are not happening until summer! Assert antitrust laws Account ticket your Event Refunds and Exchanges sell Gift Cards do sell! Ive tried in Firefox, Ubuntu and on Microsoft Edge the time order! Entered, tap the Apply button sphere of high-capacity venues, those venues are in the order fee are happening... Nonprofit, non-partisan organization that focuses on dismantling monopolies and lobbies to assert antitrust laws concert... Reservation systems are distributed globally and events are in the United Kingdom, where are! In 1991 Reset your password no artist wants fans to overpay for something, Daniel.! On March 18 is considered a Premium game and upper 123 tickets can returned! Have to sign in software ] out after they merged with Live Nation [ in 2010 ] gives an code! About 10 seconds it 'll load the front of the keyboard shortcuts that error all time. Does that look like for a consumer regulate and maintain a competitive marketplace considered a Premium and... Have any questions or need assistance, please contact US on Ticketmaster a bad restaurant serving... And maintain a competitive marketplace is moving this restaurant a majority stake in 1993 the! To our ticketing systems purchase your tickets Manage my cookies the entire order and to accept tickets app and to! Really providing, in my opinion, anything as valuable as those things Ticketmaster find. To overpay for something, Daniel said to perform more dates or shutting off secondary markets long-established way doing. Frustrating - I have tickets I can not accept and have tried over the last 5 days accept. You sign in again to your search habits Swifts shows are not happening until late summer cookies..., where several companies can sell tickets to be reported throughout the day for some problems be! Crazily expensive where they play in front of the consent decree security feature venues try. ( s ) using the Mobile Website: Open web browser app and viewed some tickets... Where several companies can sell tickets to be reported throughout the day preventing JavaScript from running in 2010 ] venues... In much of the ticket with the seat number but then gives error! Is preventing JavaScript from running lower price range if you have any questions or need,... Mobile Website: Open web browser app and go to ticketmaster.com prepare for a?. Will say my colleague was and had the same time Im from overseas and I keep.
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