We have the potential to make a real difference to peoples lives. Further to the announcement by Lloyds Banking Group plc (the Company) on 10 September 2020, Simon Henry retired as a Non-Executive Director of the Company on 30 September 2020. Brent McIntosh. Metro Bank PLC. E14 9SR, Email:complaint.info@financial-ombudsman.org.uk. He was awarded a CBE in 2015 for services to the taxpayer and the economy, and is a qualified Chartered Accountant. You can write to us at the following address: Bank of Scotland, PO Box 23581, Edinburgh, EH1 1WH. Appointed:August 2019 (Chief Financial Officer). If you'd like to talk to us about a query or complaint, were here if you have concerns. We are a relationship bank for a digital world. Their headquarters address is located at PO Box 23581, Edinburgh, EH1 1WH UK. Monday Saturday. In this day you may contact Bank of Scotland uk through the corporate phone number, the Bank of Scotland email address, the head office, or social media etc. [3] The Royal Bank of Scotland Group plc (RBS) today announces the appointment of Alison Rose as Executive Director and Chief Executive Officer (CEO). Mark Spain - Chief Financial Officer. As part of Juan Colombs buyout of retirement benefits from his employment with Santander, the Group agreed to make an unfunded promise of a lump-sum payment of 718,996 at a defined Normal Retirement Age (NRA) of 65. Role . Rose's . We acknowledge the importance of climate change not only in our own operations, but in the lives of all our customers and wider society. The Group Executive Committee comprises the Executive Directors and a number of senior executives. Extensive experience in the financial services sector having worked across the UK and Europe, North and South America, the Middle East and Asia Pacific. Prior to joining NAB, Ross was Group CEO of the Royal Bank of Scotland (RBS) from 2013 to 2019. Struggling with your payments? Out of Hours Only: 0345 602 5669. Registered Office: The Mound, Edinburgh EH1 1YZ. I have been having an ongoing hellish situation with Halifax - it's a long story but the gist of it is that my account was suspended/made inactive while an investigation took place, I was never told any reasons why this was taking place (despite asking continually) but I assumed it had to do with a 12,000 . Help with the Mobile Banking app & Internet Banking, complaint.info@financial-ombudsman.org.uk. Matters include strategy, financials, capital, risk and operational issues affecting the NatWest Group as well as monitoring the implementation of cultural change and executive succession planning. Company number . As much information about the complaint as you feel able to give. Advisors are available 7am to 11pm, 7 days a week. Registered in Scotland no. If you're not happy with the outcome of your complaint, you have the right to refer to the Financial Ombudsman Service, free of charge, within 6 months. Tesula is a Chartered Accountant and brings over 25 years' experience in the financial sector. Non-Executive Director and Deputy Chair of BlackRock Asset Management Ireland Limited. Separate Board meetings of the Ring Fenced Banks and the Group are convened bi-annually to ensure the separate interests of the respective Boards are considered independently. She was the Group Financial Controller, a Group General Manager, and also Chief Financial Officer for HSBCs Asia Pacific region. Further to the announcement by Lloyds Banking Group plc (the Company) on 23 September 2021, Stuart Sinclair retired as a Non-Executive Director of the Company on 12 May 2022. In accordance with section 430 (2B) of the Companies Act 2006, the Company confirms that no remuneration payment will be made by the Company to Lord Blackwell after he ceased to be Chairman and a Non-Executive Director of the Company, nor will any payment for loss of office be made. As the 2017 and 2018 Executive Group Ownership Share awards have achieved their three-year performance period with performance outcomes of 49.7% and 33.75% respectively, any unvested awards will not be time pro-rated and will continue to vest at the normal vesting times and be released on their scheduled release dates, subject to the relevant terms (as outlined above). Share this page on social, opens a new window. Why have I been asked to enter my debit card and PIN number? Since November 2010, Bank of Scotland Foundation has provided over 14m to more than 1,800 charities making positive change across Scotland, enabling over 600,000 people to benefit from a variety of much needed local services and . He is a former Treasurer of the Conservative Party and became a Life Peer in October 2015, serving on the House of Lords Select Committee on Charities. 0345 300 2238 if your policy starts with HAP and started or renewed on or after 24/09/2021. There are therefore separate Boards for the Group and the Ring Fenced Banks. Your account details this helps us to find the account you are complaining about. Learn more about Voice ID. And we build financial capability through learning. 0345 300 5180 if your policy starts with HAP. Let someone else talk to us on your behalf. You can change your cookie settings at any time. Deputy Chair and Chair designate of Ikano Bank AB, International Advisory Council Member of Adobe Systems Software Ireland Limited, Advisory Council Member of International Association of Credit Portfolio Managers, Member of the Finance and Risk Committee of Business in the Community, and a director and Chair of AXA XL Underwriting Agencies Limited and AXA XL Insurance Company UK Limited. To find email addresses of CEOs, Import the list of Contacts (CEOs) with Contact Name ( First Name & Last Name) & Company Name. Prior to joining Tesco, Gerry has held a number of leadership roles in financial services, including as Chief Executive Officer of Ulster Bank Ireland and as Chief Executive Officer of Danske Bank UK (formerly Northern Bank). If you're calling from abroad, you can call us on: +44 (0) 131 454 1605. Career history: Glyn has over 40 years of experience in the financial services . He joined Computershare in 1998. Bank of Scotland email address: customer.onlineservice@bankofscotland.co.uk. Through our brilliant banking brands. We dont charge you for Internet Banking but your mobile phone provider may charge for some services. Before becoming a Non-Executive, he was the Head of HSBC UK and Deputy CEO of HSBC Bank plc. Group Chief Executive Officer and Managing Director BBus Ross has more than 30 years of experience in the financial services industry, spanning banking, insurance and investment. If you need to speak to a member of our team, our contact details are provided below. If were still investigating your complaint at 4 weeks, we will contact you to let you know. Visit the Bank of Scotland Facebook page. Visit the Bank of Scotland Twitter page. Alternatively, call us direct from your Mobile Banking app. Employees taking retirement are treated as good leavers under the Companys Group Performance Share Plan (GPS Plan) Rules. This is critical in today's fast changing marketplace. Together these are the Banks which undertake the, Executive Director and Group Chief Executive, Extensive financial services experience, including in Chief Executive and other leadership roles, Extensive experience of digital transformation, Executive Director and Chief Financial Officer, Significant board level strategic and financial leadership experience, Strategic planning and development, mergers and acquisitions, equity and debt capital structuring and risk management, Extensive financial services and investment banking experience, Strong governance and strategic advisory skills to companies and government, Regulatory, public policy and stakeholder management experience, Chair of the Nomination and Governance Committee, Member of the Responsible Business Committee, Deputy Chair and Senior Independent Director, Highly regarded retail and commercial banker, Strong strategic, risk management and core banking experience, Member of the Nomination and Governance Committee, Strong financial leadership and regulatory reporting skills, Significant audit and risk experience in financial leadership, Strong transformation programme experience, Independent Director and Chair of Lloyds Bank Corporate Markets plc, Extensive international corporate experience, especially in financial markets, Strong board governance experience, including investor relations, Significant experience in strategic planning and implementation, Extensive experience in ESG matters including responsible business and sustainability, Considerable customer engagement experience, Significant marketing and brand background, Chair of the Responsible Business Committee, Member of the Remuneration Committee and the Nomination and Governance Committee, Over 25 years experience leading digital innovation and complex transformation, Experience of building and running technology-led businesses and creating new ventures, A wealth of international and financial services knowledge having lived in 11 countries and worked across over 30 countries in six continents, Significant executive and non-executive financial services experience, Knowledge of complex remuneration matters, Communications expertise with a broad range of stakeholders including investors, regulators, government, media and unions, Independent Director and Chair of Scottish Widows Group, Significant financial services board and chair experience, Extensive knowledge and experience of large-scale banking and insurance businesses, Track record as a non-executive and executive in customer-centric companies, Extensive executive experience of international financial institutions, Deep experience of risk and transformation oversight, Strong focus on culture and corporate governance. Andy Winstanley. Halifax is a division of Bank of Scotland plc. Contact number / address. Chris Larmer joined the Student Loans Company (SLC) in 2021 as Executive Director of Operations. Chief Executive Officer, North America & Citibank N.A. He announced his decision to quit as Lloyds announced Robin Budenberg as the replacement for chairman Lord Blackwell. We may monitor or record telephone calls to check out your instructions correctly and to help us improve the quality of our service. Royal Bank of Scotland (RBS) complaints contacts. Not all Telephone Banking services are available 24 hours a day, seven days a week. Available Monday Friday 8am to 9pm Companies House does not verify the accuracy of the information filed. Employees taking retirement are treated as good leavers under the Group Share Incentive Plan rules (SIP). Our purpose-led business strives to put the needs of people and planet at the heart of everything we do. Bank of Scotland plc. Executive Director and Group Chief Executive Charlie's profile William Chalmers Executive Director and Chief Financial Officer William's profile Kate Cheetham Chief Legal Officer and Company Secretary Kate's profile Elyn Corfield CEO, Business & Commercial Banking Elyn's profile Sharon Doherty Chief People and Places Officer Sharon's profile Alternatively, you can report your card lost or stolen if you are registered for Internet Banking. Extensive experience in core strategic finance and controllership roles in the financial services industry. Group Chief Executive Officer Katie Murray Group Chief Financial Officer Paul Thwaite CEO, Commercial & Institutional for the ring-fenced bank Peter Flavel CEO, Wealth Businesses David Lindberg CEO, Retail Banking Robert Begbie CEO, NatWest Markets Dr Andrew McLaughlin CEO, Commercial and Institutional for the non-ring fenced bank Scott Marcar The board appoints up to 2 executive directors who are then subject to election by Members at the first AGM following their appointment, and every 3 years after that. Lloyds Bank plc and Bank of Scotland plc (members of Lloyds Banking Group), are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Simply log in and complete our online form. Once the amount you have spent is debited from your account, the earmark will be removed. Opens in a new browser window. Speculation has been rife on who may replace McEwan after RBS cleared a major . Many complaints can be resolved with some help from our guides. Their headquarters address is located at PO Box 23581, Edinburgh, EH1 1WH UK. We check the sort code and account number against the name of the person you are paying. If you need help with Internet Banking, our Internet Banking Help section aims to answer your questions. Lines are open 8am 8pm, seven days a week. Hester has had an extensive business career including holding the Chief Executive position at three FTSE 100 companies over a 17 year period. This is critical in todays fast changing marketplace. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under Registration Number 169628. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. Visit the Bank of Scotland Twitter page. Mark joined Lloyds Banking Group in 2011, as Regional Managing Director to lead the Northern franchise of the Commercial Bank. She is also a former Director of British Airways AirMiles, BT, Hewlett Packard Inc and British Gas. No other remuneration payment will be made by the Company to Stuart after he ceased to be a Non-Executive Director of the Company, nor will any payment for loss of office be made. Mark Mason. You can select 'Show' when typing your password to make sure you haven't miss-typed it when logging in. Amanda was Chief Executive of Business in the Community, of which King Charles III is the Royal Founding Patron and which promotes responsible business and corporate responsibility. Karen Peetz. We will send you a final response within 8 weeks, however our aim is to resolve your complaint well before this. Prior to her current role Alison was Deputy CEO of NatWest Holdings and CEO of the Commercial and Private Banking business. Opens in a new browser window. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 169628. Strong relationships with millions of customers are at the heart of our workforce. All rights reserved, Accounts for start-up and small businesses, Sustainability Voices: Valuable Insights & Expert Opinion, From Now to Net Zero: A Practical guide for SMEs, Extra security checks when you bank and shop online, Manage access to Business Internet Banking, click to go to sub menu of Products and services, click to go to sub menu of Corporate solutions, click to go to sub menu of Industry expertise, click to go to sub menu of Business Resource Centre, click to go to sub menu of Online Banking, Corporate sectors (100m+ turnover) collapsed, Managing business costs and uncertainty collapsed, Regional Director, SME Banking, Bank of Scotland, Managing Director, Head of Consumer & Technology, Managing Director, Head of Infrastructure, Energy & Industrials, Managing Director, Head of Real Estate and Housing, Managing Director, Head of Services & Public Sector, Managing Director, Head of Sustainability and ESG Financing, Managing Director, Head of Financial Services, Managing Director, Head of Sponsors & Structured Finance, Please Enter to access social media links. If you are a user of the British Sign Language (BSL) the SignVideo service gives you access to an online interpreter enabling you to communicate with us using sign language. SC327000. As living costs rise, keeping on top of your money might be worrying. Bank of Scotland plc. The team reviews, challenges and debates relevant items and supports the Group Chief Executive Officer in forming recommendations to the Board. Had an extensive business career including holding the Chief Executive Officer, North America & amp ; Citibank N.A Financial. Glyn has over 40 years of experience in the U.S. and other countries joining... Been rife on who may replace McEwan after RBS cleared a major 169628. Call us on your behalf at any time your Mobile phone provider may charge some. Have spent is debited from your account details this helps us to find the account you are.... Edinburgh EH1 1YZ of everything we do Chief Financial Officer for HSBCs Asia region! 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