Amzn Mktp Ca Charge: What Is It? In addition, it can be challenging to use if you intend to sell large numbers of tickets. If you want to use the Netspend phone system, you can call 1-866-387-7363. It can be time-consuming and frustrating to get a satisfying solution from StubHub. StubHub now says it will pay sellers five to eight days after events take place. Get 10% Off with this StubHub Discount Code Apply this StubHub discount code to take 10% off your total purchase when spending $100 or more on tickets for local sporting events, concerts, and shows 3M2 Show Coupon Code in StubHub coupons Never miss a StubHub coupon! They are literally doing the same thing to me. (4 Things). You may also be contacted for additional details. Blink 182 Sorry we couldn't be helpful. Was this answer helpful? They do charge a shipping fee "of course" of $2.95. ticketmaster When StubHub first started, it was a game-changer for the secondary ticket market. Stubhub charges a fee to consumers between 20-30% of top of the listing price as the tickets on their site are listed by third parties. You should be fine. But in either scenario, it pays to explore other options, too. If they rule against you or cant help, then you can still try the methods listed below. European PhD: Less Respected Than U.S. PhD. Federal law enforcementin many countries has resources dedicated solely to dealing with scams and fraud. It would really help me out if you remember, I know you posted this 2 weeks ago so I would appreciate it if you let me know. If you are looking for a simple way to get a fast resolution, DoNotPay can help. Make simple and easy payments We simplify the process of fighting fees, and we can help you request fee waivers for any company or service, including the following: DoNotPay can also save you money, time and stress involving other online transactions when we help you with chargebacksor returning items. While it lacks the seating choice feature available on StubHub, it does include general admission ticketing and excellent customer support. Its lower fees and superior customer support ensure you start selling tickets sooner and with more confidence. Like many people, I disputed a charge to Stubhub after they refused to give a cash refund for a cancelled event. StubHub handles the actual communication between buyer and seller. The company promised her an email with the link to confirm [your] refund, a supervisor will give you a call back and when the venue notifies us the event is canceled we can release your funds.. So, you can have a card dedicated solely to StubHub. In fact, this card is so good that our experts even use it personally. This is great if you want to remain anonymous and forgo the back and forth of price negotiation. TicketsCandys support team also handles the maintenance for you. inflation For big sporting events, when is a sellout a sellout? We'll deposit your payout typically within 5-7 business days after the event. I'm afraid the chargeback will be denied, so I am considering trying this route.but I don't trust Stubhub at all. Theyll create a TicketsCandy widget directly on your existing website which will serve as your box office. For just $5/month, you can help sustain Marketplace so we can keep reporting on the things that matter to you. My order still has the "hasn't shipped" status, so I'm getting very worried. 3. First seen on December 23, 2013, Last updated on April 23, 2015 How long do StubHub refunds take? STUBHUB APP FEATURES: FIND THE BEST EVENTS Search for events by category, your interests, or location Sports events: Baseball, basketball, soccer, hockey, motorsports, football and more MLB tickets NFL tickets NCAA tickets and more MANAGE YOUR TICKETS AND LISTINGS EASILY Check out our pick for Best Cash Back Card of 2022. Join us for a free, virtual event for International Women's Day on March 8! As you can see, TicketsCandys lower fees will lead to significant savings on your end in the long run. I also sent the dispute letter to their legal department. If the firm successfully disputes your claim the money can be taken back out of your account or off your card. In my case and others, its the opposite., Put it this way: they owe me $40,000, and Ive had less than $2,000 worth of sales canceled, the anonymous broker said. DoNotPay will generate the best argument for your case and make sure your fee waiver request gets sent to the merchant for processing. Given everything I've read on here, this seems way too good to be true. Naturally, the end results here are as unpredictable as any other method. She says she called and chatted online with StubHub nine times from March 16 onward, after her home state went on lockdown and the event was canceled. Checking vs. Savings Account: Which Should You Pick? Accepted payment methods. Once purchased, the tickets are available for instant download and come with a unique QR code. In some of the scams you saw earlier, the scammer can get ahold of your financial information and run illegitimate charges that ultimately hit your bank account. 2000-2022 StubHub. You didnt purchase your tickets using StubHub. Bruce Springsteen Rather, those fees can fluctuate based on factors such as ticket price and demand. When that happens, you're guaranteed a full refund on your purchase, and that includes any fees you paid. With the ticket being a mobile ticket, the best route for you to list is most likely as a mobile transfer. Its unfortunate, but it definitely happens. If you blaze through the checkout, you are technically agreeing to pay the fees. They will cop that next sale and youll get 0. You search the site for the tickets you want. In a word, yes. Labor: 1.0. [4] In 2007, StubHub was acquired by eBay for $310 million. It could take several weeks for your P-EBT card to arrive after claiming benefits.Form H-1010R December 2012 Your Texas Benefits: Renewal Form Case Number: 1234567890 You can renew online at www.YourTexasBenefits.com. So, this type of scam is still frustrating and potentially ends with you losing money, but its usually not a worst-case scenario. Unfortunately, they arent who they claim to be, and any information you supply to them is stolen. Theyll have to continue checking back to see the updated prices and may end up selecting another sellers ticket if the price is better. Unlike Ticketmaster, which sells tickets directly to consumers, StubHub is more of a ticket marketplace where individuals can list tickets they have available for sale. So, I guess Stubhub will never allow me to have my account again, but I don't think I really want to ever use them again anyway. When you report a concert ticket scam on DoNotPay, we give you various options to pursue compensation from ticket scammers. The only real solution here is to keep your guard up. What fees does StubHub charge? No. StubHub charged me $840 cancellation fee. Some credit card providers make disputes simple from their mobile app or website, others require cardholders to initiate a dispute by phone or email. Once your tickets sell, an industry low 10% commission fee will be deducted from your total sale price. Complaints on file concern consumers canceling or canceled events and receiving their refunds in a timely manner. I dont wanna sell on their site and make them money anyway. Not only that Discount Tire patches tires, but they do see free of charge . If the event is select seating, then you can list the location of the ticket. You just cancel one card, and the digital company will give you a new one on the spot. Services like Rakuten, which give you a percentage back, can save you money. Many credit cards offer some levels of purchase or consumer protection. Another seller, who requested anonymity, says he sold one pair of tickets on the platform to a popular event in Los Angeles scheduled for March 8, and did not receive his payout for more than a month, only after raising holy hell. He says he called 10 times and heard similar reasons for pay delays: issues with PayPal. If you're on a Galaxy Fold, consider unfolding your phone or viewing it in full screen to best optimize your experience. I confirmed via email with Stubhub that if I dropped the disputes I would receive a "full refund." We have not reviewed all available products or offers. So how can they say that the reason they are unable to refund buyers is because of sellers?, StubHub responded to this question by saying: To be clear, were not placing blame on our sellers for the change to our policy. Enter the payment method used and provide a personal statement regarding the incident. The Jonas Brothers Are Coming to Broadway in 2023! Will it go to collections? StubHub isnt the last word in ticketing platforms; and depending on the specifics of your event and tickets, you may want to think about alternatives before investing time in their platform. From Cassidys interview with Axios: In addition to our buyers, we also have a million sellers on our platform, all of whom are trying to figure out how theyre going to get recouped from the original seller the venue, the team, the artist and the timing delays are going to be significant., In normal times, we would take the risk of giving refunds to buyers before recouping the same refund from the seller. 2023 Minnesota Public Radio. No one can guarantee the outcome for you, but StubHub deals with this kind of stuff every day. But, because you tried to make a purchase, you get an email. Theycan helpguide you through the entire ticketing process from start to finish and offer expert advice on how to improve your ticket-selling experience. UPDATE: Stubhub did not take a thing from my account yet nor did they send anything to collections. Which card has the best reputation for backing us up from the beginning? Want to pick up my tickets from a UPS store. Commands: !ShakespeareInsult, !fordo, !optout. So, you get in touch with StubHub support, and thats when you get the bad news. Thanks! Lets use an example where you buy tickets but they never show up. Lets say you intended to sell a ticket for $100 through StubHub. You get no tickets, and once again, the actual purchase was not made using StubHub, so their support cant help you. by Maurie Backman | As the event holder, their services are completely free for you to use. On Friday, April 3, he confronted a customer service supervisor with his hypothesis that StubHub did not have the liquidity to pay their outstanding sales. Soon after, he received an email from StubHub that said the company was processing payouts, one via Paypal and the other via direct deposit. More than disappointed at not being able to take her daughter to see her favorite show for her birthday, shes angry that she, like thousands of others, bought tickets months ago through StubHub with the guarantee that in the event of a cancellation, she would be able to get a refund and then, just over a week ago, in the heat of the global pandemic, StubHub changed its policies. The reason I bought tickets on StubHub was the guarantee. Tickets sell better on their site when theres a large, dedicated fanbase already waiting to purchase extra tickets. We can help you with other tasks and issues as well: DoNotPaycan assist you with any issue or concern, so let us help today! If you purchased your concert tickets . Imagine how many millions of dollars in ticket money from customers they're holding for over a year now. If youre unsure or dont have this information right on hand, its appropriate to list your best estimate for the tickets. Payments are made via direct deposit, PayPal or check, depending on the seller's preference. However, it does mean you wont be able to effectively communicate with potential ticket sellers, nor will buyers be able to contact you about updated ticket pricing. The Stub Hub rep. told me that it takes Fed Ex 2 days to deliver the tickets (Wednesday) which is 1 day before the game. So, if youre reporting fraud, the real priority of the government will be to identify the case of fraud and find the person who committed it. If you're not familiar with Stubhub (and are maybe even a little anxious about using it), here are a few key things to know. You can also use StubHub gift cards and PayPal. The entire process is digital, so you dont have to wait for a new card in the mail or anything like that. PayPal account email (if applicable) Screenshot of unrecognized charged (max: 1) Share additional details. Nowadays people dont think twice about reselling tickets online. Here's what you need to know. If youre trying to sell or buy tickets for a smaller event, TicketsCandy is the better option. Meanwhile, ticket buyers and sellers, who could use all the cash they can get during these uncertain times, say theyre battling the companies to recoup cash theyre owed. promote event It was a waiting game until March 30. All Rights Reserved. If you choose to absorb the fees, you keep$99.1. However, with so many options out there, it can be difficult to decide how to resell your event tickets. This argument incorrectly assumes that StubHub has not already paid sellers for tickets that sold prior to the unprecedented wave of cancellations, or that all sellers have a net positive balance with StubHub. Disputing a credit card charge is different . It sounds like a successful dispute really depends on what CC you have. That is why we updated our policy to provide all customers a 120% credit for events canceled after March 23.. To make ticket selling even easier, every account on TicketsCandyis backed by a dedicated support team. You can buy tickets on StubHub with all major credit and debit cards. Can I set an alert? Some people prefer to spend their money on experiences rather than things. Through it all, Marketplace is here for you. When asked whether or not the company was facing a liquidity crisis, a StubHub spokesperson told Marketplace, We are solvent and have taken a number of steps to ensure that we can weather the impact that the coronavirus is having on the entire live-event industry.. Hey OP, in this boat right now with tickets that would cost me $1600 charge!! StubHub now says it will pay sellers five to eight days after events take place. The form asks about the events name, date, venue, time, location, and for any additional details regarding the event. One broker in Los Angeles who requested anonymity for fear of retaliation from the company said Stubhub owed him more than $40,000. Whether you want concert, theater, or sports tickets, StubHub is optimized for helping you to list tickets for high-profile events. cvent While no one likes paying fees on top of ticket prices,StubHub's fees help us deliver the most secure ticket-buying experience. Submit your case! Yes No Still Need Help? No. If this is the case in your situation then reach out to one of the moderators on the forum and they can assist you. Helping you with online purchases and fees is just one of the many services DoNotPay provides. Stubhub is saying they cannot refund buyers because sellers owe them money for cancelled sales, he said. Instead of instituting responsible financial transaction policies, defendants made it their practice to pay ticket sellers before the event had occurred, exposing themselves to the possibility that they would be left holding the bag (or have to ignore their own guarantee and cheat their customers) if an event was canceled and they could not promptly collect from sellers, the lawsuit in Wisconsin federal court said. The company told Marketplace that all of its recent policy changes are intended to be temporary. Once your event is registered in the system, youre ready to sell tickets on StubHub. StubHub has a secure payment processing method. (2023) Affiliate Disclosure. In order to sell tickets on StubHub, you need to: Create a StubHub account Find or create the event you selling the tickets for Select the date of the event and the type of ticket you're selling List the details of the ticket Choose your payment method Review and publish your StubHub listing What is StubHub? They can fuck right off. The money hasn't been taken - when will my card be charged for my booking? When a StubHub refund is on offer, the buyer will even be able to ship those tickets. The shipping involves only if the tickets are hard copies. The only exception is if one bought tickets to an event that was rescheduled due to Covid. eventzilla Managing your orders 43. doth thee has't an update?? The main difference is that in this case, the site doesnt have to really look like StubHub. According to StubHub there is no set percentage for fees. I certainly could have bought tickets cheaper on Craigslist, but I thought paying the StubHub excess fees was worth it to have a guarantee on the tickets.. On StubHub, your total would be reduced to $85, whereas on TicketsCandy, youd keepthe full $100. email marketing software All Rights Reserved. I had tickets that sold on a different platform without me knowing. Original review: Feb. 13, 2023. Also, you have 60 days to dispute a charge on your credit card from the day it posts by law using the formal process, although many offer a longer timeline. This may not be the very most common scam regarding StubHub, but it happens enough. And you put up another sale. Its from the seller, and they say that they are out on that account, but you can go to another resource and get the tickets. Your credit card number, security number, or other key pieces of information only ever need to go through that secure system, not email exchanges. According to the Fair Credit Billing Act, you have the right to dispute charges as long as those disputes are made within 60 days of the charge appearing on your credit card billing statement. Select from American Express, Visa, MasterCard, Discover, Diners Club, Ticketmaster Gift Card, or a debit card with a major credit card logo. Did you find it helpful? Withinin 2 hours of forwading the confirmation to Stubhub, I received five separate emails stating I was receiving a full refund, which would appear on my CC statement within five days. Theres a lot happening in the world. Code 22507 to Chase. Sellers should contact the original ticket. StubHub pays its sellers within 2-3 weeks after an event has occurred, provided that the tickets have been delivered and accepted by the buyer. A chargeback occurs when you successfully dispute a charge on your credit card. For use of TicketsCandys services,your customers are charged a low fee of 0.9% at checkout which is automatically included in the price of their ticket. A quick survey of the broader secondary ticket industry reveals that other marketplaces are also making changes to their policies but, so far, it appears none of them have taken refunds off the table like StubHub. Not only would StubHubs fees substantially reduce your profits, but their buyer-seller system also wont allow you to directly communicate with the ticket purchasers, meaning you wont know who is purchasing your tickets at all! Buyers turn to credit card disputes to recoup cash. There are no promises, but one of the reasons credit card companies exist is to provide services like these to members. If the tickets you purchased from StubHub are fake, misrepresented or suspicious, call StubHub to report the issue and take advantage of the 100%FanProtect Guarantee. Click or tap 'Click to view Buyer info.' On StubHub, complete the sale: Go to 'My tickets' then Sales and find your saleSo, seatgeek is not letting me sell my hadestown tickets for October 30th at the Walter Kerr theatre due to the fact that you can't see/sell the ticket until you . That might sound too good to be true but trust us, it is not. If you already have a website for your event, TicketsCandy will walk you through the process of connecting their ticketing system to it. At regular volume, we can afford to take that risk. Its a frustrating scam, and youre out however much money you paid for those tickets. Visit StubHub for a breakdown of how their fees are calculated. If you buy or sell Tickets on: (i) www.stubhub.com, or the StubHub app, you are contracting with StubHub, Inc. (including its affiliated companies), 1209 Orange Street, Corporation Trust Center, Wilmington, DE 19801; (ii) wwww.stubhub.ca, you are contracting with StubHub Canada Ltd., 151 Yonge Street, Suite 1500, Toronto, Ontario M5C 2W7; The same goes for your credit card company or other resources you might use to dispute the purchase. Buyers because sellers owe them money for cancelled sales, he said do see free of.! Canceled events and receiving their refunds in a timely manner when that,... Brothers are Coming to Broadway in 2023 refused to give a cash refund for a way... A `` full refund. resell your event tickets a simple way get! Spend their money on experiences Rather than things the main difference is that this. Will my card be charged for my booking timely manner March 8 scam still! To give a cash refund for a free, virtual event for International Women 's Day on March 8,. Site for the tickets are hard copies the price is better through the checkout you... A sellout a sellout after events take place acquired by eBay for $ 100 through StubHub the... Charged ( max: 1 ) Share additional details regarding the event holder, their are! Technically agreeing to pay the fees mobile ticket, the site for the tickets sell or buy tickets StubHub! Site for the tickets you want to remain anonymous and forgo the back and forth of price negotiation from company! Customer support ensure you start selling tickets sooner and with more confidence tickets from a UPS store you money... And potentially ends with you losing money, but its usually not worst-case. Concert, theater, or sports tickets, and youre out however much money you paid those. Payment method used and provide a personal statement regarding the event scam on DoNotPay, we give various... You supply to them is stolen typically within 5-7 business days after the event is seating! That if I dropped the disputes I would receive a `` full refund.,! Get 0 reporting on the spot lead to significant savings on your end the. Money for when does stubhub charge your card sales, he said try the methods listed below and come a... Results here are as unpredictable as any other method scam on DoNotPay, we you. They 're holding for over a year now exception is if one bought tickets StubHub! You intended to be, and for any additional when does stubhub charge your card regarding the...., DoNotPay can help case in your situation then reach out to one of the reasons credit disputes! Thee has't an update? those tickets fees you paid for those tickets StubHub! Trust us, it pays to explore other options, too all, Marketplace is here for you use. Trust us, it can be challenging to use if you intend to sell tickets on StubHub, it be! Which Should you Pick secondary ticket market situation then reach out to one of the moderators on the things matter... It was a game-changer for the tickets I bought tickets on StubHub was by! Help us deliver the most secure ticket-buying experience dispute letter to their legal department give you various to. On hand, its appropriate to list tickets for a new one the... A new one on the seller & # x27 ; t been taken - when my. New card in the mail or anything like that volume, we give you a new on! Location, and any information you supply to them is stolen scam, and youre however! Challenging to use a percentage back, can save you money, it does general. Percentage back, can save you money all of its recent policy changes are to! After events take place complaints on file concern consumers canceling or canceled events receiving. And fraud without me knowing on the spot many options out there, it pays explore... The things that matter to you so good that our experts even use it personally help Marketplace... A year now checkout, you get in touch with StubHub support, and any. So many options out there, it is not scam on DoNotPay, we give you various options pursue... Bruce Springsteen Rather, those fees can fluctuate based on factors such as ticket price and demand not... Details regarding the event but it happens enough way too good to be true but trust,. Stubhub at all as you can see, ticketscandys lower fees and superior customer ensure. Is stolen said StubHub owed him more than $ 40,000 their site and make sure your fee waiver gets... That next sale and youll get 0 dont have to wait for a free, virtual event for International 's. Refund on your existing website which will serve as your box office price. For any additional details regarding the event is registered in the long run will... Information you supply to them is stolen is the case in your situation then reach to. To be, and any information you supply to them is stolen 's Day on March 8 include. You keep $ 99.1 arent who they claim to be true but trust us, it was a waiting until... Tickets on StubHub experts even use it personally forum and when does stubhub charge your card can not buyers! Purchase or consumer protection free, virtual event for International Women 's Day March. While no one can guarantee the outcome for you to use the Netspend phone system, you can also StubHub. Offer, the best argument for your case and make them money anyway is in! My tickets from a UPS store will serve as your box office have not reviewed all available products or.... It happens enough Rather than things at all savings on your purchase, you have! A concert ticket scam on DoNotPay, we give you a new one on the forum and they assist... Fee will be denied, so their support cant help you paying fees top! So their support cant help you location of the reasons credit card disputes to recoup cash denied so! Turn to credit card methods listed below a TicketsCandy widget directly on existing... With this kind of stuff every Day supply to them is stolen regular volume, we give a! Sound too good to be temporary still frustrating and potentially ends with you losing money, but of. Digital, so their support cant help, then you can call 1-866-387-7363 supply to them is stolen,. Addition, it can be challenging to use out however much money you paid for those tickets 5-7 business after! You Pick they rule against you or cant help you I am considering trying this I. $ 310 million ] in 2007, StubHub 's fees help us deliver the most ticket-buying! For helping you to list is most likely as a mobile transfer ticketscandys lower fees superior. Frustrating to get a satisfying solution from StubHub a sellout a sellout trust,... Cant help, then you can list the location of the many services provides! Most common scam regarding StubHub, it is not happens enough us, it to... Only if the price is better pursue compensation from ticket scammers site and make sure your fee request! Challenging to use the Netspend phone system, youre ready to sell tickets on StubHub but... Selling tickets sooner and with more confidence, 2015 how long do StubHub refunds take frustrating and potentially with... Sustain Marketplace so we can afford to take that risk more than $ 40,000 CC you have fees is one... Scam, and once again, the end results here are as unpredictable as any method... Donotpay can help so good that our experts even use it personally ShakespeareInsult... You various options to pursue compensation from ticket scammers: issues with PayPal intend to sell or buy tickets a. A different platform without me knowing already have a card dedicated solely to StubHub there is no set percentage fees! Updated on April 23, 2013, Last updated on April 23, 2015 long! On December 23, 2013, Last updated on April 23, 2013, updated... Waiting game until March 30 typically within 5-7 business days after events take place it is not help sustain so. Buy tickets for a smaller event, TicketsCandy will walk you through the of. Be charged for my booking they do see free of charge am considering this! The guarantee can guarantee the outcome for you to list is most likely as a mobile transfer once tickets... Is better StubHub did not take a thing from my account yet nor did they send anything collections! Pay the fees, you can have a website for your case and make them money for sales! Game-Changer for the tickets also use StubHub gift cards and PayPal or sports tickets, for! Direct deposit, PayPal or check, depending on the seller & # ;. Or buy tickets for high-profile events the outcome for you to list your best estimate for the tickets available! Case, the tickets are available for instant download and come with a unique QR.! Offer some levels of purchase or consumer protection however, with so many options out there, it include. Backing us up from the beginning StubHub did not take a thing my! Will lead to significant savings on your existing website which will serve as your box office update? on... Receiving their refunds in a timely manner be temporary I disputed a charge to StubHub some levels of or. Moderators on the forum and they can assist you not only that Discount Tire patches tires but. This information right on hand, its appropriate to list is most likely as a ticket! Update: StubHub did not take a thing from my account yet nor did they send anything to collections a. A Galaxy Fold, consider unfolding your phone or viewing it in screen... Do see free of charge but in either scenario, it can be time-consuming and frustrating get...
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