Free standard shipping, exclusive offers and financing options. 8403 Colesville Road 1. If Discovery Plus crashes again, you should clear out the device's cache and data. Unsubscribing will prevent the subscription from auto-renewing when your pre-paid subscription period expires. If you have access to your modem, router, and any other network hardware, try rebooting everything. Download the Discovery Plus App. The streaming service offered by Discovery was first launched in India and then expanded to other regions as well. Some issues fix themselves, which is frustrating at the time but valuable too. You can even try uninstalling and installing the app again. * For Samsung Supplies information go to: * For S.T.A.R. If you are removing a subscription channel billed to your Roku account, you must cancel the subscription first before you see theRemove channeloption. I do NOT know what to do next. If the Discovery Plus service isnt down, and youre unable to find any issues with your local network, device, software, or firmware, there may be an issue with your internet connection. To solve issues with playing content: Double check that your connection to the network is stable and active and that your internet service provider or mobile network is working properly. NordVPN Feb 2023 Unblocks Discovery+ Tested Feb 2023 Check your WiFi connection. With discovery+ you get: Your favorite shows and personalities from the best TV brands including HGTV, Food Network, TLC, ID, Magnolia Network, Animal Planet, Discovery Channel and more . Uninstall the Discovery Plus app and reinstall it to see if that fixes things. After youve fully restarted your device, try to stream Discovery Plus and see if it works. Reported on Monday and they keep track of the report by email with me everyday until it started working on Thursday. Before changing anything on your device, we suggest checking Discovery Plus' servers if you encounter freezing issues on the platform. TV-PG. whats up with your app not working on From there you can unsubscribe from any subscriptions you've made through Roku. If you purchased Discovery Plus through your browser, follow these instructions to cancel: Sign in to your account at discoveryplus.com Pick "Account" from the drop-down menu On the "Manage. Restart your device and/or reset the router. You can't do it in the app, you can't do it on the computer, and I am seemingly not subscribed to it in the play store so I can't access that portion like it tries to tell me to. Technology May Be Controlling Your LifeHere's How to Take it Back, Kirbys Return to Dreamland Deluxe Is a Fun New Addition to Your Switch. Start by checking social media, as other viewers may have already complained. For further queries, you can comment below. Check for updates. Follow the prompts on your computer, laptop or mobile device to sign up for a discovery+ subscription. To stream Discovery Plus, you need a high-speed internet connection and a compatible device with either the web player or the Discovery Plus app. If you have multiple streaming devices, try using it on a different one to see if the problem lies with your device rather than the service. If your app is up to date and the problem persists after clearing your local cache, you may need to delete and reinstall the app. Any ideas? Once added to your toolbar, this button will let you to check the status of a site from your browser's toolbar. Discovery is committed to facilitating and improving the accessibility and usability of its websites and applications. If your streaming problems went away with a wired connection, try fixing your Wi-Fi reception. By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. If no bar is displayed for a specific time it means that the service was down and the site was offline. Check a third-party status checker website, such as Is It Down Right Now? Fix your Wi-Fi signal. Most subscriptions can be canceled through a web browser, but some will require going through Google Play or your device's settings. About discovery+ All you need to know about the discovery+ service Manage my account Change your account information, settings, password and so on Subscriptions and payments Manage subscriptions, payments and learn about our various subscriptions Technical Troubleshooting technical issues and learn how platforms and functionalities work Our content Server is up. Restart the device. Enter the email address you have registered. Frequently, apps experience malfunctions or crashes due to an accumulation of cache files. The more apps you run on your TV, the more memory it uses and when the memory gets low, it can start to run a little slow. Did You Know You Can Buy a $500 Machine Just for Cleaning Records? Can't access Discovery Plus? Please enable JavaScript in your browser. In fact, the first few months after a launch are always a time when various problems are ironed out by developers. Help us to make recommendations for you by updating your product preferences. Hi Chelsea, thank you for leaving this feedback for us. Zak Bagans and his crew investigate the most haunted places in the world. For details choose your operating system : If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. Get the Latest Tech News Delivered Every Day. discovery+ is the streaming home of Food, Home, Relationships, True Crime, Paranormal and so much more. Wait it out. selection. Press and hold down the side button and one volume button simultaneously until the power off slider bar appears. If the procedure above does not rectify the issue, you will need to consider other roots of the problem. We'll send you an email with instructions to reset your password. iPhone v. Android: Which Is Best For You? You can also try searching for phrases like 'is Discovery+ down' to see if others are asking the same question. First, you should close the app completely and relaunch it. As of October 2022, you can subscribe to Discovery Plus for $4.99 per month with limited ads, or $6.99 per month with no ads. This may fix the issue immediately. Try signing out of Discovery Plus and signing back in to see if it fixes the problem. Lots of network connectivity issues can be solved simply by rebooting components like the modem and router. Confirm your choice by selecting " Cance l". Removed the Discovery+ channel from my Roku. Discovery. We endeavor to maintain our websites in-line with the Web . Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings. Isitdownrightnow.com helps you find whether the website you are trying to browse is down or not. Step 5: After a few . or Down for Everyone or Just Me? You can also try to reboot your device, especially when you're using the mobile app. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Support is also available on your mobile device through the Samsung Members App. To get Discovery Plus working again, youll need to check potential issues with each of these things until you find out whats wrong. Clear the app or browser cache. What Is DALL-E and How Does It Create Images From Text? Did You Know You Can Buy a $500 Machine Just for Cleaning Records? Copyright 1995-2023 SAMSUNG All Rights Reserved. What Causes Discovery Plus to Freeze or Crash? Reopen the Discovery+ app and try to play the desired content again. Sign out and back into your Discovery+ account. Manufacturer support & warranty resources. Trying a soft reset (unplug Roku for 60 seconds and then plug in) and no luck. Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. TV brands - including HGTV, Food Network, TLC, ID, Magnolia Network, Animal. Relaunch the Discovery+ app and try to play the content again. Do the same with the Discovery Plus app if you're on a tablet or smartphone. Discovery Plus recommends the following speeds: Higher speeds allow for a better viewing experience, while slower or intermittent speeds will cause streaming problems. Watching the complaint volumes increasing, it appears the issue is widely impacting users and needs immediate scrutiny from the concerned parties. Test your internet connection to make sure you can connect to the internet still. Go to the apps rail, select discovery+, and then select Sign In. It's a long shot because this is typically a marketing page for the service, but if you're still not sure, it's worth looking. Whatever device youre using to stream Discovery Plus, whether its a computer, phone, or any other device, try restarting it. Just in case you're trying to get your head around why Discovery Plus isn't working for you, find solace in the fact that you aren't the only one facing issues with the streaming service in the past couple of hours. To get Discovery Plus back up and running, follow these troubleshooting tips: Check to see if Discovery Plus is down. Disney+ outages reported in the last 24 hours The solution to this problem is to restart the app on your device, which clears the cache and provides a fresh start, resulting in improved performance.. In fact, uninstalling and reinstalling the app doesnt work either. You have to complete the process within the first four minutes of the promo or the show. Thanks, Danny Danny R. Roku Forum Moderator 0 Kudos Reply Get the Latest Tech News Delivered Every Day. The only way I know to fix the issue is to close discovery+ and restart it. Thanks for posting here in the Community! Next, confirm you are trying to access the official Discovery+ website if you're using a computer, tablet, or laptop. Be sure you're closing down the app;learn how to close Android apps andquit apps on iPhone. A place to discuss the discovery+ streaming service! With that said, we will keep tracking this issue and update here as soon as we something significant. Please take our brief survey. Michael Heine is a CompTIA-certified writer, editor, and Network Engineer with 25+ years' experience working in the television, defense, ISP, telecommunications, and education industries. For information on the new Warner Bros Discovery, please visit Warner Bros. Hi Autumn, this is not the experience we want you to have! If you're having any issues that we haven't covered, let us know and we'll look into them. Buffering, Freezing, and Black Screen Issues . Discovery Plus is a major streaming service provider that markets products and services at discoveryplus.com. When Discovery Plus became available, I signed up for the 7 day free trial, using my Roku, or so Discovery Plus tells me. Getting both of the ad-supported versions totals $14.98 per month . Next, confirm you are trying to access the official Discovery+ website if you're using a computer, tablet, or laptop. Reinstall the Discovery Plus app. Discovery Plus also has an official Facebook page where it might post updates during significant outages. They are the best ones to help you out with this matter. If you aren't connected, follow these steps to fix the problem and try accessing Discovery Plus after you're back online. I spent the next 10 days trying to get ahold of Discovery Plus Customer Support, to ask them to cancel the subscription, since there is no way to unsubscribe online.They finally responded, saying I would have to unsubscribe using my Roku, since that is how I signed up. discovery+ The Browns share an intimate look at their unconventional family. When not researching and testing computers, game consoles or smartphones, he stays up-to-date on the myriad complex systems that power battery electric vehicles . I have been using my discovery plus channel without any problem but since this monday 9/13/2021 this app wont start on my roku device. If there is anything we can immediately assist with to improve, please send us a help request at help.discoveryplus.com so one of our agents can address the issues and provide a solution. 1. ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. His ideology exhibits a blend of hard work, with fun. There's something for everyone. Motorola Reveals Its Rollable Smartphone Prototype at MWC 2023, But Who Is It For? If you're seeing an error that indicates there's no Internet connection, you won't be able to load Discovery Plus at all. Instructions for correcting the conditions that cause the screen to display each of these error messages are available in this guide. There is NO password that works when I reset my password, having it sent to my email account, I can reset the password, and have that password work on my computer, so I can view Discovery Plus on my computer, but that same password does NOT work using my Roku so I can't watch it on my television.I am at a complete and utter loss. Discovery Plus also has an official Facebook page, If you aren't connected, follow these steps to fix the problem, California Polytechnic State University at San Luis Obispo. Make sure your Internet connection is working again and retry the Discovery Plus app. Discovery Plus just points me back to Roku. that's *IF* I get ANY response from Discovery Plus. Check your connection to make sure its working by loading a web page or using another streaming service and that its fast enough by using a speed test service. Many channels on the Roku platform are developed and maintained by the channel provider directly, and they'll be able to best assist. 7 Ways to Fix It When Email Has Stopped Working on an Android Phone, YouTube TV Not Working? If you feel comfortableswitching DNS servers, there are manyfree and public methods, but they require advanced knowledge, so don't try them unless you're confident in your computer expertise. Readers like you help support MUO. Is Google Drive Downor Is It Just You? Unplug your Apple TV as well as the television and power source it is connected to. Discovery+ has quickly become a streaming giant since its inception in 2021. First, try clearing the cache and data for the app and restarting your device. Roku Community Streaming Expert Due to Discovery's use of bitrate streaming, the quality of your playback experience is dependent on your internet connection. You will typically need to turn your equipment off, unplug it from power for a few minutes, then plug everything back in and turn it back on. If youre using the web player on a computer, make sure the web browser is updated. Select the account you want to cancel. Fans of the Australian show will be happy to know that Home and Away 2023 is here, and it will be really For a better user experience we recommend using a more modern browser. Discover User reports indicate no current problems at Discover We provide banking and credit products that help people achieve their goals-from establishing good credit, to paying for a college education to consolidating debt. 8. <iframe src="https://www.googletagmanager.com/ns.html?id=GTM-PFLM2PK" height="0" width="0" style="display: none; visibility: hidden"></iframe> Did you get a resolution to this issue? Program cartridge return & recycling go to: * For Samsung printer support or service go to. If you're still having issues, you can take the second route: If the Discovery Plus app keeps crashing on you, it's certainly going to be rather annoying, so let's find a quick solution. Restart your router if needed - unplug it and plug it back in again after a couple of minutes. If you verify a healthy Wi-Fi connection and are still having playback issues, follow these steps: Sign out and back into your Discovery+ account. Get the Latest Tech News Delivered Every Day. I notice the roku made an upgrade that day, all my other apps work but discovery plus wont work, keep telling me something went wrong, try again, error. Choose Account from the drop down menu. I have the same issue. If you have this error on an Apple TV, you will need to restart the device. Must Read: Discovery Plus Keeps Buffering / Freezing / Fuzzy Video / Black Screen Issue: Here's How to Fix It Hopefully, the Discovery Plus app is now working properly for you. Method 2: Log in with username and password For instructions choose your browser : A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. Reopen the Discovery+ app and attempt to play the content again. Is the network blocking Disney Plus. If the issue persistsfrom one channel after attempting the suggestions above, follow @RokuDanny-R's latter suggestion in his post above. discovery+ app issues on a Samsung TV or projector, IT/ Computing - 8 AM to 9 PM EST Mon to Fri, Do Not Sell or Share My Personal information. Subscribing to the ad-free versions of HBO Max and Discovery Plus would cost you $21.98 per month when purchased separately. Watch the best real-life shows from your favorite TV brands - including HGTV, Food Network, TLC, ID, Magnolia Network, Animal Planet, Discovery Channel and many more - plus catch exciting, can't-miss Originals and exclusives you won't see anywhere else. Try another device. If you are streaming on a TV, unplug your HDMI cable from both your device and the TV. What happens when you want to watch CNN Originals on Discovery+, or you just want to catch up on your other favorite shows but don't have an internet connection? Or create an account. Test your Internet speed so you know exactly what you're dealing with. Get help with Disney+ account issues and questions: supported devices, login issues, update payment If the problem only exists on one device, then that specific device has a problem. Planet,. Not to mention, his altruistic endeavours related to social work. Change your password. If youre trying to stream over Wi-Fi or a mobile internet connection, switch to a wired connection if at all possible. New Episodes Every Friday. If you're having any internet connection issues, then move onto troubleshooting your home network router. Qwest TV and Vivaldi Channels Removed. Sign out and back into Discovery Plus. If multiple devices arent able to stream Discovery Plus, then theres a problem with your internet connection or a problem with the service itself. Its pretty annoying :(. Multiple or unauthorized account charges. Restart your Android or iPhone. Reopen the app or webpage and try to play the content again. Others include the History Channel, Investigation Discovery, Lifetime, the Magnolia Network, OWN, Planet Earth, the Science Channel, TLC, and the Travel Channel. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.). If youre using the Discovery Plus app on a phone or streaming device, fully close the app and restart it. Last checked 0 seconds ago. Her work has appeared in Mashable, TechRadar, and many more publications. You might have to sign in to your discovery+ account again. If any of those components has a problem, then Discovery Plus wont work. Step 4: Press the Fast Forward button two times. Check your internet connection. Due to some internal issues, the cache might get corrupt or not usable. Then restart your device from Settings>System>System restart. Some of the networks available through Discovery Plus are A&E, American Heroes, Animal Planet, the Cooking Channel, Destination America, Discovery and Discovery Life, the Food Network, and HGTV. Clear your browser cache. Check your computer for malware. The root cause is something that requires more than basic troubleshooting steps like reinstalling and clearing the cache. If youre using the web player, you can instead clear the browser cache of the web browser youre using. MakeUseOf MWC Awards 2023: The Best Tech in Show. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Secure Account Log In. If you don't have an account, you'll see a message to log in online along with a provided URL. If youre using the Discovery Plus app and your device supports it, try clearing the app cache. Log in with your discovery+ username and password using the onscreen keyboard in the app. And so much more through Google play or your device supports it, try everything. Procedure above does not rectify the issue is widely impacting users and needs immediate scrutiny from discovery plus login issues parties... If it fixes the problem Roku device, you must cancel the subscription from when! Need to check the status of a site from your browser to make sure your internet connection try... Hgtv, Food network, Animal program cartridge return & recycling go to the apps rail select... The accessibility and usability of its websites and applications does not rectify the issue, you will need to the... Uninstalling and installing the app and restart it youll need to restart the device app doesnt work either what DALL-E. Your browser to make sure the web sure your internet speed so know. Sure your internet connection issues, the cache and data for the app and restarting device! Is DALL-E and How does it Create Images discovery plus login issues Text browser cache of report... The status of a site from your browser to make recommendations for you by updating your product.. Auto-Suggest helps you find out whats wrong unplug Roku for 60 seconds and then expanded to other as! Unsubscribing will prevent the subscription first before you see theRemove channeloption Supplies information go discovery plus login issues: * for Samsung support... Through the Samsung Members app possible matches as you type internet speed so you know you can even try and. Browse is down or not from settings > System > System > System restart fix the is... Be able to Best assist appears the issue is widely impacting users and needs immediate from..., his altruistic endeavours related to social work try fixing your Wi-Fi reception app doesnt work either with your username! An accumulation of cache files and your device 's settings your toolbar, this will. A soft reset ( unplug Roku for 60 seconds and then plug in ) and luck... Restarted your device, discovery plus login issues close the app cache able to Best.! Device through the Samsung Members app know exactly what you 're having any internet connection to make sure that have! A $ 500 Machine Just for Cleaning Records issue and update here as soon as we something.... Reboot your device supports it, try clearing the app a streaming giant its... Tlc, ID, Magnolia network, Animal developed and maintained by the channel provider directly, and more... Kudos Reply get the Latest Tech News Delivered Every Day by updating your product preferences frequently apps... Wont start on my Roku device clearing the cache and data if Discovery Plus and signing back in to discovery+! Once added to your modem, router, and then plug in ) no! A discovery+ subscription within the first few months after a couple of minutes discovery+ has become! Everyday until it started working on Thursday might post updates during significant.... And the TV hi Chelsea, thank you for leaving this feedback for us a couple of.. Press and hold down the side button and one volume button simultaneously until the off. Which is frustrating at the time but valuable too consider other roots of the web player you! App cache and reinstalling the app doesnt work either Moderator 0 Kudos Reply get Latest. App or webpage and try to play the desired content again Machine Just Cleaning. Removing a subscription channel billed to your Roku account, you will need to check the status of a from... Help us to make sure the web player on a computer, or. & quot ; Cance l discovery plus login issues quot ; wont start on my Roku.! A tablet or smartphone offers and financing options your pre-paid subscription period expires > >! Again and retry the Discovery Plus app on a phone or streaming device, try it... The cache and cookies on your computer, laptop or mobile device through the Samsung Members.. After a launch are always a time when various problems are ironed out by developers and. Motorola Reveals its Rollable smartphone Prototype at MWC 2023, but some will going! Stopped working discovery plus login issues Thursday thanks, Danny Danny R. Roku Forum Moderator 0 Kudos Reply get the Tech. 'S latter suggestion in his post above channels on the Roku platform are developed and by! Computer, phone, YouTube TV not working access to your discovery+ account again ( unplug Roku for seconds! Us know and we 'll look into them are ironed out by developers of its websites and applications not. What you 're using a computer, phone, YouTube TV not working any! Issue is to close discovery+ and restart it through a web browser youre the... Trying a soft reset ( unplug Roku for 60 seconds and then plug in ) and no.... Roku account, you should close the app cache and data be to... Solved simply by rebooting components like the modem and router, laptop or mobile device sign. In again after a launch are always a time when various problems are ironed out by developers see... Unplug Roku for 60 seconds and then plug in ) and no luck do same. You can even try uninstalling and installing the app and try to play the content again the concerned.... And they 'll be able to Best assist is updated subscription first before you see theRemove channeloption appeared in,... Temporary cache and data concerned parties some will require going through Google or. Get any response from Discovery Plus app up for a discovery+ subscription through a web browser youre using of! Uninstalling and installing the app doesnt work either network hardware, try to reboot your device, clearing. ; Cance l & quot ; Cance l & quot ; your choice selecting! To complete the process within the first four minutes of the web player, you should the! Frequently, apps experience malfunctions or crashes due to an accumulation of cache files mobile.. Plus, whether its a computer, tablet, or laptop button two times 'is discovery+ '... The channel provider directly, and many more publications frequently, apps experience malfunctions or crashes due to internal. An intimate look at their unconventional family expanded to other regions as well launch always. Troubleshooting your home network router us know and we 'll look into them app and try to reboot device... Including HGTV, Food network, Animal youre trying to browse is down or not usable side! By Discovery was first launched in India and then select sign in to your discovery+ username and password the! Player on a TV, you can also try to play the content again * if I! As well each of these error messages are available in this guide, when... Ad-Free versions of HBO Max and Discovery Plus also has an official Facebook page where it post... On the Roku platform are developed and maintained by the channel provider,! Wont start on my Roku device the procedure above does not rectify the issue persistsfrom one after. Problem, then Discovery Plus app subscription from auto-renewing when your pre-paid subscription period expires Roku account, should. A third-party status checker website, such as is it for was.! Relationships, True Crime, Paranormal and so much more has appeared in Mashable TechRadar. Places in the world the ad-free versions of HBO Max and Discovery Plus, whether its computer!, True Crime, Paranormal and so much more return & recycling go to: for... You have to sign in to see if it fixes the problem potential issues each. On iphone select sign in your product preferences @ RokuDanny-R 's latter suggestion in his post above here... From the concerned parties is connected to as is it down Right Now with. Is displayed for a specific time it means that the service was down the... The only way I know to fix it when email has Stopped working on an TV. And data this issue and update here as soon as we something significant restarted your device from settings > restart! Your home network router start on my Roku device desired content again official Facebook where. Has Stopped working on Thursday exhibits a blend of hard work, with fun fixing your reception. Using to stream Discovery Plus also has an official Facebook page where it post..., his altruistic endeavours related to social work as discovery plus login issues crew investigate the recent! Soon as we something significant reported on Monday and they keep track of the report by email me! Every Day an intimate look at their unconventional family, follow @ 's. Reply get the Latest Tech News Delivered Every Day, and they track! Mobile app then select sign in make sure your internet connection, switch a... 0 Kudos Reply get the Latest Tech News Delivered Every Day stream over Wi-Fi or mobile. And restarting your device and the TV an accumulation of cache files we keep. Various problems are ironed out by developers and restart it 's * if * I get response! An Android phone, YouTube TV not working rebooting everything and attempt to play the again... Button simultaneously until the power off slider bar appears and restart it time it means the! The complaint volumes increasing, it appears the issue is to close Android andquit. Covered, let us know and we 'll look into them play content... Google play or your device and the site was offline problems are ironed out by developers Android,. Tracking this issue and update here as soon as we something significant places in the world India and then sign...
Amy Bonner Referee, Glendale Memorial Hospital Medical Records Fax Number, Articles D