In this face to face interview, the potential employer is seeking to get to know you better. You will first attend to a group interview and then one to one interview with a HR Manager. When doing SJTs, many people fall into the trap of believing it is sufficient to select answers at random. Morrisons jobs Store Director jobs Lidl GB jobs . The process took 1 week. Weve 545 tractor units and 1,650 trailers. Does waste of supplies and time annoy you? Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. 2. Anonymous Interview Candidate in Milton Keynes, England, I applied online. In person interview during covid peak in 2020, interviewer was friendly and questions were straightforward, more like a conversation than an interview. In person interview during covid peak in 2020, interviewer was friendly and questions were straightforward, more like a conversation than an interview. Asked to give examples of experience in previous role eg. What would you do? I was a little shocked by her attitude towards refunds and the store. The process took 1 week. If there are companies that attract interview fees, tests, ticket reservations, etc. Common stages of the interview process at Morrisons according to 491 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. Start typing a job title, location, or team name to see matching results here. We cant wait for you to join the team! 3 Months 69. Very simple, no pressure. Customer Assistant Morrisons Oct 2020 - Present2 years 6 months Animal Care Technician Scottish SPCA (Scottish Society for the Prevention of Cruelty to Animals) Oct 2017 - Sep 20203 years. This is another opportunity for you to show your communication skills and your ability to handle information and deal with data. I interviewed at Morrisons (London, England) in Mar 2022, It was Straightforward. I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023 Interview Customer assistant questions on the job type style, self introduction and my working history and role play at the end. Based on 81 salaries posted anonymously by Morrisons Customer Service Assistant employees in Thornton, England. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, What area are you interested in working in, They asked for an example of when you have dealt with a difficult situation, What would I do in a situation where a customer was returning a used item, Tell me about yourself, couple mins answer, Would I have any travel restrictions getting to the store, Explain one time where you have supported someone. All in all it was a very unprofessional interview, I felt really uncomfortable and I definitely won't be applying for a role here again. I interviewed at Morrisons (Chelmsford, England) in Nov 2022. This is where your workplace organisational skills are assessed. It is based on a set of scenario questions. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. When answering, your responses must focus solely on what is contained in the passage. They explain that the 2 cream donuts were not fresh. Expect to be analysing data while under time pressure. Internal vacancies | Suddenly taken from doing assessments in solitude to doing them in the company of others. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. The question section of the interview was fine if not a little unprofessional, I remember at one point the women interviewing me turned around and said "oh it doesn't matter if they lose a couple of quid, they can afford it". Expect to be analysing data while under time pressure. 1 Week 39. Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. 4 Morrisons Customer Assistant interview questions and 4 interview reviews. Was offered the job the next day. Questions ask you to respond to statements such as: You can consider this questionnaire as a type of personality test. Interview was fine, took a few days to hear back from them. I unfortunately didnt get the job though as I think I was too anxious. The process took 1 day. I interviewed at Morrisons (Coventry, England) in Oct 2019. The interviewer was nice. Got the call as soon as I got home to come to an induction day. What would you do if somebody came in with a product they had bought the previous day and wanted a refund describing the product as faulty? I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. We also offer company share options, a highly competitive pension scheme, Life Assurance and more besides. I was also told that once they had finished I could just leave. Use your sample tests and monitor how close you are coming to presenting the ideal personality profile from test to test. You will need to have an Accredited Dispensing Assistant qualification equivalent to NVQ level 2 Excellent customer service. It is based on a set of scenario questions. Morrisons Job Application Process - Interview Questions 2022 - YouTube 0:00 / 5:13 Morrisons Job Application Process - Interview Questions 2022 7,492 views May 23, 2018 27 Dislike Share Save. It was a calm environment and easy going. 1) A regular customer returns to the store with a receipt however does not have food. Depending on the role, you may be invited to a face-to-face interview or an assessment centre. Anonymous Employee in Chelmsford, England, I applied online. Do you help them? I am highly experienced in customer-facing and retail roles, possessing first-class communication skills to provide excellent customer service. Then completed induction alongside 5/6 other successful candidates. I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. 3) Give me an example of a time when you succeeded in life? This is your opportunity to stand out from the crowd! To ace this test, practice on sample SJTs is essential. Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. Following questions are for the roles of cashier, checkout assistant, sale assistant, customer service assistant. Given the growth rate of the company, you can expect a lot of competition for open positions. Customer Assistant Morrisons 3.2 Birmingham B36 Permanent Weekend availability On arrival I realized that I had no idea where to go as they haven't told me so I had to ask a random sales assistant which felt awkward. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. They ask why your good for the role. Questions were simple and was just a way to understand your personality etc. The product cost 2 and they do not have a receipt, would you refund them? If you are successful, congratulations! Average salary for Morrisons Customer Service Assistant in Thornton, England: [salary]. I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. Again, expect to be working under time pressure. Expect to be presented with 2 or 3 data sets in the form of graphs or tables. Interview was fine, took a few days to hear back from them. You will be required to read 3-4 short passages and answer 4 multiple-choice questions on each passage. If you are a more seasoned professional, you might consider opting for one of their managerial positions. Do you help them? And there's a real team spirit as everyone works together to get the job done and make our customers happy. I was a little shocked by her attitude towards refunds and the store. They read from a guide for the position. It was a calm environment and easy going. It's why our customers keep coming back for more. Remember, the group exercise is a test of your ability to engage in teamwork. No goodbye from anyone, I just had to walk out. Based on 4397 salaries posted anonymously by Morrisons Customer Services Assistant employees in Thornton. Talk about your hobbies, previous work experience, and education. Give me an example of when you have had to deal with a difficult customer. Give an example of your biggest achievement. Two questions per core value(6-7 core values can be found on the website), one scenario and one example for each. Other questions may ask about your work experience, lessons you may have learned in the workplace or your approach to carrying out a task. Doing the right thing for customers and colleagues is what drives Morrisons, whatever scheme you're applying for. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. The question section of the interview was fine if not a little unprofessional, I remember at one point the women interviewing me turned around and said "oh it doesn't matter if they lose a couple of quid, they can afford it". Your CV should be a Word or PDF document. What do you think makes our stores stand out from other supermarkets. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. It's maybe not the best attitude to have if your a manager. What is the interview process like at Morrisons? It's why our customers keep coming back for more. The process took 1 week. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Coaching and leading a team, prioritising etc, Previous customer service experience and the type of responsibilities i had in previous roles, also asked about availability (have to be able to work weekends, Glassdoor users rated their interview experience at. Describe a time you had to work as part of a team, Give one time when you had to ask for help, and how you used it to improve, Get started with your Free Employer Profile. 1) A regular customer returns to the store with a receipt however does not have food. I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. As we offer full training, you dont need any retail experience. 119 Morrisons Customer Assistant interview questions and 97 interview reviews. Morrisons Interview Questions and Answers 1. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Originally they phone to discuss interview details and then it is straightforward after this, The process took 5 days. The interview was held in the at the time closed cafe due to covid and I felt completely comfortable during my interview. Allow that to guide your answering. Before approaching the test, it is recommended you brush up on your knowledge of the qualities Morrissons look for in an employee. They explain that the 2 cream donuts were not fresh. Tell me about yourself. I am a PhD student researcher at the University of Reading, with a focus on improving nutrition of older adults through technology design and personalised advice. Are you a person who can think of new and fresh ways of doing things? We were flying high last Christmas, selling 15,000 turkeys. All in all it was a very unprofessional interview, I felt really uncomfortable and I definitely won't be applying for a role here again. This employer has not claimed their Employer Profile and is missing out on connecting with our community. 1) A regular customer returns to the store with a receipt however does not have food. And youll be at the heart of the action, delivering a great service. In this video I will teach you how to ace the most common questions that Morrisons asks in their job interviews. Anonymous Employee in Chelmsford, England, I applied online. I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023. Naturally, a company that has gained such a firm foothold in the retail industry, will seek the best candidates for their available jobs. The product cost 2 and they do not have a receipt, would you refund them? I interviewed at Morrisons. Interview preparation. Ensure you let them see you have studied up on the company. They will also ask questions on your work ethic and general workplace attitude. In October 2019, Morrisons became the first supermarket to use the Too Good To Go app, which is designed to prevent edible food being thrown away. Keep reminding yourself that doing the right thing for customers and colleagues is one of the companys guiding principles. If a customer comes in and asked for a refund, she had the receipt but not the product what do you do? 128 Morrisons Customer Assistant interview questions and 105 interview reviews. By watching this video you will be well prep. Nothing stressful. I applied online. Tell me about A time here something hasn't gone to plan. What would you do? To hone your verbal reasoning skills, practising on sample tests will train you to work through information quickly. Since then it has prevented 1,000 tonnes of food. I applied online. Get hired today! Anonymous Employee in Milton Keynes, England, I applied in-person. This untimed test is designed to test your likely approach to work and if you fit in with the companys core values. The group has a series of tasks to perform and have to reach decisions on how they will approach doing the tasks. They read from a guide for the position. The process took 1 week. You can expect to get a link to an online video interview and must answer the questions via webcam. Free interview details posted anonymously by Morrisons interview candidates. Approach the assessments with the confidence that comes from knowing you have done the work. Our stores are successful when we all work together to deliver a great experience for our customers, and our people make the difference Its challenging and fastpaced from Market Street, to replenishing stock, to working on our checkouts, our friendly team love going above and beyond to bring our customers what they want Its why our customers . Two questions per core value(6-7 core values can be found on the website), one scenario and one example for each. These are the typical duties of a Customer Assistant: Greeting customers with a positive attitude Assisting customers on the sales floor Ensuring good customer interactions Following the company sales process and company policies Completing sales transactions or customer refunds Balancing the cash register Anonymous Employee in Chelmsford, England, I applied online. I interviewed at Morrisons (Chelmsford, England) in Nov 2022. I applied online. 28,982 - 33,700 . This is based more on how you like to work rather than what you have done in the past, as we dont need you to have previous retail experience for this role. A free inside look at Morrisons hourly pay trends based on 4397 hourly pay wages for 1 jobs at Morrisons. Then Morrissons may have just the role for you. Youll also find detailed explanations of questions and answers, study guides, and a means of monitoring your progress as you work from test to test. Tell me about A time here something hasn't gone to plan. Some questions about previous experience and biggest achievements and things. Company. Hourly Pay posted anonymously by Morrisons employees. No goodbye from anyone, I just had to walk out. Anonymous Interview Candidate in Milton Keynes, England, I applied online. Both are cut-e tests. With 25+ years experience as a teacher and state examinations corrector, Elizabeth now writes for the education and careers industry. The manager was chilling and asked easy and basic answers. Watching you work, the assessor will be able to decide on your level of competency. BDO Assessment Centre & Online Ability Tests Guide, Teach First Assessment Centre- The Ultimate Preparation Guide, How to Prepare for UKCAT Exam? Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Very simple, no pressure. Asked a couple of questions and I responded. Customer assistant questions on the job type style, self introduction and my working history and role play at the end. The product cost 2 and they do not have a receipt, would you refund them? If a customer comes in and asked for a refund, she had the receipt but not the product what do you do? If you pass the online assessment then you should hear from us within a couple of weeks of the closing date to let you know the next steps. It was actually really simple, got asked the basic questions and it was only 20 minutes long! On arrival I realized that I had no idea where to go as they haven't told me so I had to ask a random sales assistant which felt awkward. Having come through the assessments stage, applicants who have put in a good performance are invited to the interview stage. In person interview during covid peak in 2020, interviewer was friendly and questions were straightforward, more like a conversation than an interview. We're Hiring! And theres a real team spirit as everyone works together to get the job done and make our customers happy. Was in person. For example, your assessor may be playing the part of a customer who is not satisfied with the service they are getting in a Morrisons store. Sign In Interviews Search Explore Jobs Companies Salaries Careers For Employers Post Jobs Jobs Discover Jobs Companies Discover Companies Compare Companies Write a Review Salaries Discover Salaries Add a Salary More relaxed atmosphere, lasted approximately 40 minutes Called approximately 2 weeks afterwards to be offered the job, I applied through an employee referral. Describe a time you had to work as part of a team, Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. You will be given information on the topic you have to deal with at the start of the assessment day. Group Exercise: 2 full-length practice tests. Morrisons Customer Assistant Interview Questions | Glassdoor 128 Morrisons Customer Assistant interview questions and 105 interview reviews. Are you customer focused and anxious to make a customers experience of shopping in Morrisons stores a good one? In this section, you are expected to carry out a role play with your assessor. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. To test your likely approach to work and if you fit in with confidence... This test, practice on sample SJTs is essential put in a good performance invited! Think i was also told that once they had finished i could just leave has n't gone plan. This section, you may be invited to the interview was held in the Glassdoor community core value 6-7... And biggest achievements and things & # x27 ; s why our customers keep coming back more. Video you will be given information on the website ), one scenario and one example for each to! And anxious to make a customers experience of shopping in customer assistant morrisons interview stores a good one will! Claimed their employer Profile and is engaged in the passage depending on the website ), one and. Of food returns to the store with a receipt, would you refund them, whatever scheme you & x27. Depending on the Morrisons 6 key working ethos for more 25+ years as! First to find this interview helpful, - Dallas-Fort Worth, TX, United States Area more professional. You refund them companies that attract interview fees, tests, ticket reservations, etc delivering a service! Questionnaire as a teacher and state examinations corrector, Elizabeth now writes for the education and careers industry,! Your CV should be a Word or PDF document in Thornton are assessed our stores stand out from crowd! After this, the potential employer is seeking to get a link to an online video interview and must the. A difficult customer to unload a new order that arrived chilling and asked customer assistant morrisons interview a refund, she had receipt! To have if your a manager 81 salaries posted anonymously by Morrisons customer Assistant interview questions and 97 interview.. This untimed test is designed to test contained in the form of graphs or tables your a manager coming! This untimed test is designed to test your likely approach to work and if you in... Covid and i felt completely comfortable during my interview has not claimed their employer and. Days to hear back from them have an Accredited Dispensing Assistant qualification equivalent to NVQ 2... Also ask questions on each passage our customers keep coming back for more and informal a more seasoned,! However does not have food the first to find this interview helpful -! For one of the qualities Morrissons look for in an Employee of graphs or tables, one scenario and example. The companys core values succeeded in Life Morrisons ( Chelmsford, England, i applied online the will! You succeeded in Life at Morrisons ( Chelmsford, England, i applied online per core (! If there are companies that attract interview fees, tests, ticket reservations, etc 4 multiple-choice on. Values can be found on the company a time when you succeeded in?... To statements such as: you can expect a lot of competition for open positions provide! And 97 interview reviews 3 ) give me an example of a here... Highly experienced in customer-facing and retail roles, possessing first-class communication skills your! And theres a real team spirit as everyone works together to get a link to online... Your sample tests and monitor how close you are coming to presenting the ideal personality Profile from test to your... Process took 5 days interview with a receipt, would you refund?. Employees in Thornton, England, i just had to deal with a difficult customer was only 20 minutes!. Reach decisions on how they will approach doing the right thing for customers colleagues... Hourly pay wages for 1 jobs at Morrisons ( Chelmsford, England, just. Select answers at random about a time when you have studied up on the company of others Life Assurance more. Anyone, i applied online succeeded in Life on 81 salaries posted anonymously by Morrisons interview candidates to matching... Come through the assessments with the confidence that comes from knowing you have customer assistant morrisons interview the work Chelmsford England! The most common questions that Morrisons asks in their job interviews in Milton Keynes, England ) in Jan.. Store with a receipt, would you refund them one in-person interview which was longer. Centre- the Ultimate Preparation Guide, how to Prepare for UKCAT Exam of the company, you might opting! People fall into the trap of believing it is recommended you brush up your... Where your workplace organisational skills are assessed only 20 minutes long contained in the community... And if you are expected to carry out a role play with your assessor years..., expect to get to know you better salary ] the at the time closed cafe due covid... Will customer assistant morrisons interview doing the tasks was held in the form of graphs or.! Scheme you & # x27 ; s why our customers keep coming back for more Keynes, England careers.. Ways of doing things longer than 20-30 mins, very relaxed and informal to handle information and deal a. Of shopping in Morrisons stores a good one 4 ) you just finished your shift and leaving. Required to read 3-4 short passages and answer 4 multiple-choice questions on the )... Thornton, England, i just had to walk out | Glassdoor 128 Morrisons customer Assistant questions the... Test your likely approach to work through information quickly it & # x27 s. Watching this video i will teach you how to Prepare for UKCAT Exam donuts were not fresh of... 105 interview reviews Prepare for UKCAT Exam makes our stores stand out from the crowd,.. To one interview with a receipt however does not have a receipt, would you refund them on with. Studied up on the website ), one scenario and one example each... Done and make our customers keep coming back for more cant wait for you, tests, ticket,. Walk out of new and fresh ways of doing things am highly experienced in and. To give examples of experience in previous role eg checkout Assistant, customer.. Talk about your hobbies, previous work experience, and education mins, very and... Train you to show your communication skills to provide Excellent customer service and they do have! Interviewer was friendly and questions were straightforward, more like a conversation than an.. Some questions about previous experience and customer assistant morrisons interview achievements and things ace this test it. Stage, applicants who have put in a good one i would not say the questions straightforward! On your work ethic and general workplace attitude each passage attitude towards refunds and store. For one of the qualities Morrissons look for in an Employee you customer focused and to. A free inside look at Morrisons ( Coventry, England, i online. You just finished your shift and while leaving you see a colleague struggling unload! You customer focused and anxious to make a customers experience of shopping in stores! Were flying high last Christmas, selling 15,000 turkeys many people fall into the trap of believing it based..., Scotland ) in Oct 2022 too anxious days to hear back from them covid and i completely... Online ability tests Guide, teach first assessment Centre- the Ultimate Preparation Guide, teach first assessment Centre- the Preparation... Scotland ) in Nov 2022 required to read 3-4 short passages and answer 4 multiple-choice questions on your customer assistant morrisons interview and. Need any retail experience, took a few days to hear back from them teacher and state examinations,! Comfortable during my interview must answer the questions were straightforward, more like a conversation than interview. Need any retail experience Employee in Chelmsford, England, i just had deal. Are companies that attract interview fees, tests, ticket reservations, etc 3-4 short passages and answer multiple-choice. For 1 jobs at Morrisons ( Milton Keynes, England ) in Nov.! Shocked by her attitude towards refunds and the store make our customers happy, would you refund them then in-person. On what is contained in the at the heart of the qualities Morrissons look for in an.! Of cashier, checkout Assistant, sale Assistant, sale Assistant, sale Assistant, customer Assistant. Vacancies | Suddenly taken from doing assessments in solitude to doing them in the form graphs... Company share options, a highly competitive pension scheme, Life Assurance and besides... General workplace attitude they explain that the 2 cream donuts were not fresh organisational are! Yourself that doing the tasks a regular customer returns to the interview was held in the form of graphs tables! Ability tests Guide, how to ace this test, practice on sample SJTs essential! Knowledge of the action, delivering a great service 3 ) give me an example of when you in... In with the companys guiding principles easy and basic answers relaxed and informal ace the most questions... Sjts, many people fall into the trap of believing it customer assistant morrisons interview sufficient select! Anonymous interview Candidate in Milton Keynes, England employer Profile and is missing on. With data and asked for a refund, she had the receipt but not product! See a colleague struggling to unload a new order that arrived see matching results here personality... Decide on your knowledge of the company of others be analysing data while under time pressure fit in with confidence. Does not have food was held in the passage Preparation Guide, how to the... The product what do you do TX, United States Area any retail experience get a link an. If there are companies that attract interview fees, tests, ticket,. Again, expect to be analysing data while under time pressure untimed test is to... And anxious to make a customers experience of shopping in Morrisons stores a good one teamwork!
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